Director, Cloud Supply Chain New Product Introduction (NPI)

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI!

CSCP’s vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide.

The Supply Chain New Product Introduction (SC NPI) organization within CSCP drives new product deliverables across the supply chain, working closely with Engineering, Program Management, Product Management and other key partner functions to ensure time to market growth readiness for all new products. Well-defined supply chain NPI processes ensure predictable on-time performance, optimize costs, prevent urgent unplanned investments, and provide accurate, timely product readiness across the supply chain organization.

Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high energy supply chain professional to help build and create sustainable advantages throughout the product development process.

The Supply Chain NPI Director will be responsible for leading a Cloud Supply Chain team accountable for driving process improvements, improved effectiveness, and increased rigor across CSCP as well as our core team partners.

We are seeking a candidate with experience in Cloud hardware development, program management, and supply chain, who can influence executive leadership and other key decision-makers.

Responsibilities

As a Director, Cloud Supply Chain New Product Introduction (NPI), you will be responsible for the following: 

• Provide technical and supply chain thought leadership to build the next generation AI products, technology and supply chain
• Develop AI/GPU process and NPI strategy that enables speed and scale to support rapid business growth
• Facilitate technical and supply chain decision making to drive solutions, schedules, and manage change as required
• Build and foster influential relationships with senior leaders across partner teams including Engineering, Product management, Data Center Operations and Supply Chain
• Influence partner teams and leadership to drive change that improves CSCP scaling of new solutions.
• Manage a team of high performing supply chain professionals through Microsoft’s Model, Coach and Care paradigms
• Act as an expert resource and share industry knowledge to supply chain and partner teams to drive excellence
• Monitor team and project progress through Key Performance Indicators and guide the team towards meeting business goals
• Scrutinize schedule accuracy and recommend decisions on implementation schedules for project deliverables across products.
• Identify business transformation opportunities to drive increased efficiency and predictability in the new product readiness.
• Work with internal partners to develop business requirements and roadmaps to improve automation tools, dashboards, communications, and advanced data & analytics.
• Partner with key partners from Planning, Sourcing and Deployment to drive end-to-end improvements across the Cloud Supply Chain NPI process.
• Lead business reviews at operational and executive levels.

Qualifications

Required Qualifications:

• Bachelor's Degree in Engineering, Supply Chain Management, or related field AND 6+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics
  • OR equivalent experience in engineering, manufacturing, operations or a related area.
• 2+ years of Cloud/server hardware development or leadership in role outside of Supply Chain
• 3+ years of people manag