Senior Internal Communications Manager - Field Operations

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

We’re looking for an exceptional Senior Communications Manager to join our Internal Communications team as a strategic communications business partner to our Worldwide Field Operations organization, which includes Sales, Partnerships, Customer Success, and Support. This is a great opportunity to help build and shape internal communications for a high-growth organization with a great culture and leaders.

This role is open to candidates residing in the US except the San Francisco Bay Area and NYC Metro Area.

You should apply if:

• You want to have an outsized impact on the industries that run our world: Helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by building something: You get excited about stepping in and establishing new processes and channels and building a Sales communications engine that can scale with the company over time. 
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to become the best you can be. 

In this role, you will: 

• Define and execute the internal communications strategy for our Worldwide Field Operations organization, helping translate business priorities into engaging and inspiring content while giving them the information they need to win. You will work in close partnership with the Office of the President of Worldwide Field Operations to align on a comprehensive communications approach for the organization.   
• Support a wide range of internal communications – from change communications to updates from around the organization – working closely with key stakeholders such as leadership, People Partners, etc. You should be as comfortable working on an internal comms strategy as you are rolling up your sleeves and producing an organizational announcement, newsletter, events, or video.
• Work closely with Field Operations leaders and cross-functional teams to communicate to Field Sales teams – you will need to triage and prioritize requests, advise on communications strategy/approach, and manage a communications calendar to streamline communication.
• Keep a pulse on the organization and run feedback loops as you go, in order to optimize communications updates and channels.  
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 8+ years of communications experience, including building and executing strategic internal communications programs, and sales communications experience.
• Excellent communication, storytelling, and presentation skills (written, verbal, and visual) with experience originating creative content across a variety of channels.
• Experience partnering and proven track record working cross-functionally.
• Ability to work in a fast-paced, high growth environment with continuous change.

An ideal candidate also has:

• Tech and SaaS company experience (strongly preferred).