Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Retail Product Innovation Development Program Analyst/Associate within PNC's Retail Product Innovation organization, you will be based in Pittsburgh, PA or Philadelphia, PA.

Job Description

By joining one of PNC’s Development Programs, you can explore your potential through hands-on experience in a professional environment. This is an excellent opportunity to begin exploring your career goals, in addition to growing your skills in key areas. The goal of PNC’s Development Programs is to move analysts from development roles into product roles in one of PNC’s lines of business.

Product leaders guide the vision, strategy, technology, and innovation by working across functions to grow the business profitably. The Product Innovation Development Program will allow analysts to gain exposure to PNC’s entire suite of PNC products and gain hands on experience to develop into a total business owner.

Product Innovation Associates will gain exposure to the strategic side of PNC products from development to deployment. They’ll collaborate with experienced and knowledgeable leaders in the industry from all aspects of the business including sales, design, operations and development and gain knowledge of the product lifecycle and processes to understand how changes impact the firm, its customers, and shareholders. Associates will learn about the customer experience, participate in a comprehensive learning curriculum, interact with senior management, and partake in a robust mentorship program. Most of the learning will occur through hands-on projects undertaken in conjunction with seasoned professionals solving real life banking problems and seeing how business goals come to life through technology tools.

Associates will assist Product Innovation teams throughout the program in the following ways:

• Identify market trends, technology, and consumer insights to drive innovation.

• Develop differentiated features that help customers address their financial wellbeing needs and provide an exceptional and easy experience.

• Participate in the end-to-end review of how a product is delivered and initiate process improvement tasks.

• Engage with multi-disciplinary teams including marketing, product management & development, lending, consumer banking, small business, finance, credit, digital, asset management, and operations.

• Develop skillsets including, but not limited to, Agile development, project management, professional presentations, and collaboration.

Opportunities in the Product Innovation Development Program are in Pittsburgh and Philadelphia (with additional locations based on business needs). Learn more about PNC’s Development Programs on http://www.pnc.jobs/students.

Job Profile:

Participates as an analyst in the line of business Development Program.

• Performs or assists the core activities of the group by applying knowledge learned to drive business results (e.g. deal, sales, or process support, internal or external customer interaction, or supporting internal projects). Works under supervision and may have limited approval and/or exception authority.

• Participates in social learning within the organization (e.g. identifies and networks with business representatives and peers, participates in mentoring, job shadowing and community outreach).

• Participates in formal learning (e.g. classroom, web-based, or virtual) and completes related activities and projects.

• Supports the internal and external customer experience by always providing excellent service; takes accountability and ensures problem resolution.

Required Education and Experience:

• Preferred business relevant majors (e.g. Finance, Accounting, IT, Economics , Math, Statistics, , Management, Communications, Business Law, Psychology, Logistics, Enginee