Sr. Director Technical Program Management

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Title: Senior Director, Portfolio & Technical Program Management (People Leader)

Organization: Salesforce on Salesforce Technology

Location: Indianapolis

The Role

The Senior Director of Portfolio & Technical Program Management (TPM) will lead enterprise-scale portfolio governance and execution across multiple product & engineering pillars in Digital Enterprise Technology's (DET) Salesforce on Salesforce (SFonSF) organization. This leader will drive strategic alignment, execution rigor, and operational excellence across complex, multi-cloud programs—particularly across platform, AI, Agents, and enterprise transformation initiatives.

You will oversee a high-performing organization of Portfolio Leaders and Technical Program Managers responsible for delivering large, cross-functional initiatives spanning products such as Sales Cloud, Service Cloud, Data Cloud, and AI/Agent-driven capabilities. This role requires deep expertise in scaling SaaS platforms, leading through influence, and building world-class program management disciplines in a fast-paced, innovation-driven environment.

 

Your Impact

Portfolio Strategy & Governance

• Define and operationalize portfolio management frameworks that align investments to Salesforce's highest value strategic priorities

• Partner with Product, Engineering, and Executive leadership to prioritize initiatives, manage capacity, and optimize ROI

• Establish portfolio health metrics, OKRs, risk frameworks, and executive reporting mechanisms

• Lead quarterly and annual planning cycles across multiple product portfolios

 

Technical Program Leadership

• Drive execution of large-scale, cross-cloud technical programs including AI platform capabilities, infrastructure modernization, and platform scalability initiatives

• Ensure technical alignment across architecture, security, reliability, compliance, and data governance

• Proactively identify dependencies, risks, and systemic execution bottlenecks across global teams

 

Team Leadership & Culture

• Build, mentor, and scale a best-in-class Portfolio & TPM organization, including multiple direct reports of both people leader Portfolio Managers, TPMs and IC TPMs

• Multiply talent: Actively mentor and develop leaders beyond your immediate organization

• Create clear career paths, conduct regular coaching, and manage performance aligned to Salesforce's high standards of performance and delivery

• Foster a culture of accountability, transparency, collaboration, and operational excellence

 

Executive Partnership

• Serve as a trusted advisor to VPs, SVPs, and EVP stakeholders internal to SFonSF Technology and across our business teams of stakeholders

• Drive data-driven executive decision-making through clear dashboards and portfolio analytics

• Lead executive-level reviews, including program core team cadences and executive steering committees

Operational Excellence

• Champion standardized program management and work management tooling, governance, and best practices across global teams

• Champion scalable Agile, SAFe, and hybrid delivery models appropriate for enterprise SaaS delivery

• Improve predictability, time-to-deliver, and cross-functional outcomes

What Success Looks Like

T