Senior Product Technology Consultant

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Summary:
The Product & Technology Consultant (aka PTC) will be a member of the America’s Product Solution and Delivery team responsible for product and technical consulting for a set of agency customers in the North America region.

The PTC will, under general direction, consult with accounts in their territory or region on a structured basis regarding Sabre products and technologies. The PTC will help manage their customers product upgrades, and implementations, and technology integrations. The PTC will conduct product presentations for their customers, and may as needed assist the Sabre Account Director in supporting the customer with specific product needs during the contract renewal process.

Responsibilities:

• Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption
• Proactively consult with your customers on best practices for Sabre solutions
• Map Sabre solutions and customer needs to drive differentiated value and optimal performance
• Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products
• Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers

Must Have Skills:

• Deep understanding of the travel industry and ecosystem
• Proficient knowledge of Sabre with hands-on experience of NDC, air shopping and retailing solutions, Sabre Red 360, lodging and automation solutions
• Demonstrated ability to consult and collaborate with customer and internal stakeholders to achieve business and technical objectives
• Excellent customer service and communication skills
• Familiarity with mid/back office tools and corporate/leisure online booking tools
• Ability to analyze and trouble-shoot
• Attention to detail and ability to multi-task to support multiple customers

Nice To Have Skills:

• Good working knowledge of Sabre APIs and Sabre Developer Kit (SDK)
• Bachelor’s degree

Sabre offers the following outstanding benefits:

•    Very competitive compensation
•    Generous Paid Time Off (25 PTO days)  
•    4 days (one day/quarter) Volunteer Time Off (VTO)
•    5 days off annually for Year-End Break 
•    We offer a comprehensive medical, dental and Wellness Program
•    12 weeks paid parental leave
•    An infrastructure that allows flexible working arrangements
•    Formal and informal reward, recognition and acknowledgement programs
•    Lots of fun and engaging employee development events

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at recruiting@careers.sabre.com.

Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals.