Head of US Retirement Product Delivery

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see -and discover that better can take you anywhere you want to go. As part of Manulife, Manulife John Hancock Retirement provides retirement solutions to retirement plan sponsors, advisors, consultants, third-party administrators, and plan participants. Head of Product is a senior-level executive responsible for leading the product strategy, development, launch, and management of retirement-related offerings. This includes managing a team, defining product roadmaps, and collaborating with other departments to ensure a successful product lifecycle. The role requires strong leadership, industry knowledge, and technical expertise to deliver innovative and customer-centric solutions. The overriding focus will be on the strategic management of the product set both in developing new propositions and ongoing management of its existing product range.

Individual Accountabilities:

• Product Strategy and Vision. Defines the overall product strategy for retirement offerings, aligning with the company's business goals and market trends. This includes identifying opportunities, developing roadmaps, and ensuring that product efforts contribute to the organization's objectives. Conducts market research, analyzes competitive landscapes, and identifies opportunities to innovate and differentiate retirement products.

• Product Development. Oversee the entire product lifecycle, from ideation and design to launch and ongoing improvement. This includes managing the delivery team, setting priorities, and ensuring that products meet customer needs and regulatory requirements.

• Stakeholder Management and Cross-Functional Collaboration. Communicates product vision, roadmaps, and progress to key stakeholders, including executives, partners, and clients. Works closely with other departments, such as sales, marketing, technology, and operations, to ensure that product initiatives are successful. This includes building relationships, aligning goals, and resolving conflicts.

• Develop and maintain an external presence as a thought leader by attending, presenting and delivering thought leadership insights related to retirement plan participants.

Key Shared Accountabilities:

• As part of the US Retirement leadership team, participate and lead to achieving shared business goals.

• Attract, develop, promote and retain top, diverse talent in US Retirement and more broadly, Manulife organization.

Required Qualifications:

• 15 years+ experience in retirement industry with driving participant actions and outcomes.

• 10 years+ experience in people leadership with demonstrated ability to attract, develop, promote and retain top, diverse talent.

• Undergraduate degree or equivalent experience.

• Experience with SAFE Agile delivery methodology.

• Excellent verbal, written, and interpersonal communication skills.

• Public speaking and keynote presentation experience.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable a