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Job Details

The Pharmacy Manager manages the daily departmental operations and clinical services, interprets physicians’ prescriptions and compounds and dispenses medications within regulatory guidelines. This manager will consult with customers regarding the use of medications and potential drug interactions; counsels customers and handles complex problem resolution. This position is categorized as compliance critical and, as such, requires and is assigned specific responsibility for ensuring continual and proper compliance with all division, corporate and regulatory requirements.

• Location: Erie County Health Department- Sandusky, Ohio

  Hours: Monday to Friday 9am to 5pm

  Responsibilities:

  • Responsible for managing day-to-day pharmacy operations.

  • Oversees and assists in the procurement and dispensing of medications; verifies prescribed medications according to professional standards, facility procedures, and state and federal legal requirements.

  • Responsible for achieving business goals and metrics for the Pharmacy.

  • Responsible for the fiscal management of the Pharmacy to optimize profits and control expenses, under direct supervision of the Managing Consultant with additional support from Managing Director and Vice President of Managed Services.

  • Assists with and actively participates in periodic business reviews and month-end financial processes.

  • Maintains pharmacy systems with vendor support teams.

  • Reviews adjudicated prescription claims and/or reports to ensure appropriateness of reimbursement, co-pay, and related financials and follows up on any claims deemed inappropriate.

  • Maintains all Pharmacy Operational & Clinical Policies and Procedures.

  • Ensures and behaves with a focus on excellent customer service and clinical care.

  • Consults with patients regarding medications or supplies prescribed, including dosage, frequency, specialized requirements, and possible drug interactions.

  • Works closely with patients in order to answer all questions and/or concerns regarding their medication therapy.

  • Manages all associate relations functions for the pharmacy staff such as hiring, scheduling, conflict resolution, training, terminations, and performance management.

  • Monitors the overall performance of staff members to ensure compliance with regulatory and organizational policies, practices, and approved pharmaceutical dispensing processes.

  • Maintains and executes all established procedures concerning quality improvement, security of controlled substances, and record keeping.

  • Makes recommendations as appropriate to the Managing Director and Vice President of Managed Services regarding any changes to operating procedures to facilitate smooth customer service operations.

  • Responds to customer inquiries, requests, and issues when situations get escalated to a higher level of authority other than the Staff Pharmacist on duty.

  • Provides consultation on pharmacy and therapeutic matters to various levels of organizational personnel.

  • Reviews daily reporting and scheduling of hours worked for the pharmacy staff to include sick time, vacation time, personal and holiday time and adjusts scheduling as appropriate to assure optimal patient care is maintained.

  • Manages processes relative to patient profiles and contacts, ensuring that they are updated as needed for insurance verification and regulatory compliance.

  • Serves as designated Responsible Person to the Ohio Board of Pharmacy.

  • Performs related duties as assigned.

Education:

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year Bachelor's Degree program or equivalent combination of experience and education. Normally requires at least two (2) years directly related and progressively responsible experience, including at least one (1) year in a supervisory/management role; a Degree in Pharmacy from an accredited College of Pharmacy/RPh License required. Advanced degree, Master's or Pharm.D., is strongly preferred.

Skills an