Director, Internal Audit Professional Practices

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Are you passionate about ensuring best practices and promoting continuous improvement? Are you naturally detail-oriented and skilled at identifying opportunities to enhance and automate processes and drive efficiency? Do you thrive in a role where you can apply your expertise to tackle challenges and implement impactful solutions? If so, join our growing team of dedicated audit professionals and showcase your leadership skills!

Internal Audit is responsible for providing independent assurance and guidance across all lines of business and team members are encouraged to think creatively, challenge current processes, build relationships, identify and evaluate current and emerging risks, and hold themselves and teammates accountable in a flexible and delivery driven environment. The Internal Audit Professional Practices Program is responsible for promoting professional excellence, driving effective and efficient practices, and adherence to internal and industry standards.  Specifically, the Professional Practices Program administers the Quality Assurance and Improvement Program (QAIP) which provides reasonable assurance that Webster’s Internal Audit function performs its work in accordance with its charter and consistent with industry standards.  The Professional Practices program also includes monitoring the departments performance through various metrics and reporting to the Audit Committee and other stakeholders.  The Professional Practices Program is also responsible for advancing and automated processes. 

The Director of Internal Audit Professional Practices is responsible for leading and maturing the department’s Professional Practices Program and for driving and supporting Internal Audit strategic initiatives.  This position works with Audit Leadership to set the overall direction of the program and tactical implementation of enhancements to Internal Audit’s methodology and related initiatives, including the deployment of data analytics and AI in transformational projects and initiatives. The Director will support the Internal Audit department by implementing new processes and programs based on the Institute of Internal Auditor’s Global Standards and other banking regulations to ensure our Internal Audit team is efficient, effective, and impactful. The Director will oversee and lead the Internal Audit team’s QAIP, Audit Committee reporting, risk assessment execution, issue validation process, regulatory relations support, and other special projects or assignments.  As the head of the Professional Practices team, this position is responsible for HR related decisions and people leadership for the Professional Practices team.

Key responsibilities

• Responsible for managing and maturing the Professional Practices Programs including identification and implementation of process improvement opportunities and automation.

• Oversees the timely execution of the Professional Practices Program responsibilities including: Quality Assurance Improvement Program (QAIP), Audit Committee reporting, risk assessment and plan development administration, issue validation program, audit manual updates and related methodology, regulatory relations support, capacity/scheduling, internal monthly reporting, and other special projects or assignments. 

• Leads the strategic build out of the Professional Practices Program by driving strategic initiatives and enhancements to IA methodology including the deployment of data analytics and AI.

• Demonstrates deep understanding and experience of audit techniques and standards, effective reporting, risk management and conclusion standards. 

• Demonstrates a strong understanding of the regulatory and compliance landscape and business, including LOB strategic choices and transformational initiatives. 

• Maintain and continuously improve technical auditing and banking industry expertise.

• Effectively develop and maintain cooperative working relationships with internal and external stakeholders, and establish the Professional Practices Program as a valuable part of the Internal Audit program.

• Drives high quality standards and adherence to IIA standards and department m