ServiceNow Developer

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.    Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.    Join us to drive positive, lasting change that moves missions and the government forward!  

The work:

This position requires hands‑on technical expertise across multiple stages of the Software Development Lifecycle (SDLC), including architecture, development, integration, problem‑solving, and system optimization. You will apply advanced principles in engineering, IT service management, and automation while delivering high‑quality solutions aligned to ITIL and CSDM best practices. You will also provide functional systems analysis, design recommendations, and technical guidance to support moderately complex technical challenges.

Key responsibilities include:

• Designing, developing, and implementing ServiceNow workflows, integrations, and portals
• Analyzing and evaluating system recommendations for improvements, optimization, and maintenance
• Applying advanced mathematical and engineering methods to solve complex technical problems through automation
• Leading efforts in system architecture, risk management, and software development methodologies
• Providing documentation, integration support, and implementation guidance across multiple technical domains
• Ensuring compliance with ITIL and CSDM best practices to optimize the ServiceNow instance
• Acting as a subject matter expert for both new and legacy technologies across information systems, networking, telecommunications, and automation

Here's what you need:

• Bachelor’s degree in a relevant field or equivalent years of experience
• Deep technical understanding of ServiceNow capabilities, including platform architecture, development, configuration, and optimization
• Strong experience in information systems architecture, networking, telecommunications, and automation
• Knowledge of ITSM, ITOM, VR, SIR, and IRM modules and concepts
• Expertise in software lifecycle management, risk management, and system integration

Eligibility requirements:

• US Citizen

 

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

 

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:$91,300—$184,900 USD   What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences