Senior Payment Services Coordinator

Hearst Service Center is looking for a Senior Payment Services Coordinator to help the team. This role will be responsible for leading the payment processing of both domestic and international payments for the Hearst Corporation. The candidate will also become an administrator for our virtual card program and several Hearst bank accounts. This candidate will research requests from our customers on various payment-related issues and provide solutions. Providing great teamwork and a strong work ethic is essential. As our company continues to grow, we strive to find ways to automate processes, learn, and adapt to provide the best service to our customers’ needs.

Responsibilities

• Approve Wire and Tax ACH payments. 
• Manage the Invoice Error log within Oracle. 
• Assist with managing the department-shared mailboxes. 
• Review daily Positive Pay exceptions with various bank accounts.
• Research and provide payment confirmations upon requests. 
• Process recalls requests, amendments, voids and reissues on payments.
• Various monthly reporting
• Learn all Oracle payment processes and be the lead knowledgeable source for supporting the team.
• Work with the team to develop new solutions around process improvements and automation. 

Qualifications:

• Experience with Microsoft Office products, including Outlook, Excel, Teams, and Word.
• Ability to communicate and speak effectively through email, zoom calls, telephone, and in person with customers.
• Effective organizational and attention to detail skills.
• Analysis and problem-solving skills.
• Ability to prioritize workflow and meet deadlines.
• Experience with Oracle Fusion Cloud is preferred.
• Associate degree or equivalent from two-year college or technical school; or two or more years related experience and/or training.

Hearst is one of the nation’s largest global, diversified information, services and media companies.

Hearst has been innovating for more than a century, leading with purpose, integrity and a culture of care, with a mission to inform audiences and improve lives.

The company’s diverse portfolio includes global financial services leader Fitch Group; Hearst Health, a group of medical information and services businesses; Hearst Transportation, which includes CAMP Systems International, a major provider of software-as-a-service solutions for managing maintenance of jets and helicopters; ownership in cable television networks such as A&E, HISTORY, Lifetime and ESPN; 35 television stations; 24 daily and 52 weekly newspapers; digital services businesses; and more than 200 magazines around the world.

Hearst is always moving forward, investing in healthcare solutions to improve patient outcomes and technology that curbs emissions; providing vital analysis, data and software to the global financial services industry; delivering important service and investigative journalism; and inspiring audiences with sports and entertainment programming.

With a commitment to maintaining the highest quality in its products and services, Hearst is dedicated to serving the communities it operates in, both civically and philanthropically.

Hearst is an Equal Employment Opportunity employer.  We do not discriminate in hiring on the basis of race, color, national origin, religion, creed, sex or gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, military or veteran status, or any other characteristic protected by federal, state, or local law.