Business Transient Sales Manager

Job Description Summary

The Sales Manager (SM) executes the sales strategy of the hotel, as defined by the Sales Leadership Team, to ensure that occupancy, average daily rate and market share goals are achieved. This includes creating and implementing specific account and/or segment based sales strategies and tactical plans. Production results will be monitored and adjusted to current market conditions to stay nimble and react advantageously to competitors. The SM will work directly with management  to identify specific strategies and tactics to drive revenue according to the hotel’s seasonal demand.

Job Description

Job Responsibilities 

The BT Sales Manager must be able to develop and maintain corporate accounts. The BT Sales Manager must be comfortable working in a fast-paced environment, is organized and able to multi-task. Specifically, the Sales Manager would be responsible for performing the following tasks to the highest standards: 

·         Respond to sales inquiries from potential clients and customers seeking sleeping rooms 

·         Complete RFPs for Corporates by working with the Senior Sales Manager, Revenue Manager and Managing Director 

·         Initiate new sales, prospects and qualifies leads and solicits potential clients 

·         Host and entertain clients and maintain client accounts 

·         Conduct property site visits and answer questions 

·         Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel(s) 

·         Develop sales plans and strategies to meet or exceed established revenue and room night goals 

·         Review future booking levels to plan dates for promotions to increase occupancy rates 

·         Interact with in house guests and solicit future business or generate leads 

·         Knowledge of market trends, competition, and key customers of the hotel. 

·         Partner with operations departments to ensure full participation in servicing accounts 

·         Must have exceptional customer service skills 

·         Ability to work well in a team environment 

·         Must have a self-starting personality with an even disposition to effectively communicate with guests and staff. 

·         Possess excellent written, verbal, and organizational skills. Computer literacy and financial management.