Senior Project Analyst

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Accountable for and manages the development, implementation and ongoing maintenance of project(s) with relatively small and/or less complex scope and deliverables. Project scope typically impacts one of the following: process, system, function, and/or product. Length of project may run one year or less in duration.

Supports the business by recommending appropriate actions, strategies and/or alternatives to meet business needs. Has responsibility for leading/managing all aspects of a project and or program such as planning, coordination, development, implementation including the financial implications while prioritizing work, resources and time. Ensures the end state of the project and/or business operations meets business objective(s) and that all deliverables and due dates are met. Highly collaborative process often requires managing relationships across the segments or multiple functional areas. Note: If nature of work is IT focused and applies to the management of major application development projects, see Project Management family under IT Job Group, or if the work requires the translation of data/information into analytical management tools and may involve consulting on their use, consider the Business Information Management and Analysis job family.

Required Qualifications

• If you are within 25miles of a CVS location; in office is required
• Provides input on business plan to achieve business goals.
• Proactively leads assigned project by creating project timeline, identifying key milestones and additional resources needed to successfully complete the work.
• Able to define key dependencies within a project plan and escalate when those key dependencies are at risk.
•  Assists with the management of internal relationships, processes and performance drives (in some cases relationships may be external).
• Negotiates to obtain additional resources (may be cross functional/segment).
• Responsible for the budget and/or financial implications of the project.
• Identifies issues that may stall project and works with manager to address them.
• Tracks progress and communicates project status on a regular basis to all impacted parties.
• Actively participates in all aspects of the document and verbal readiness reviews and actively involved in Command Center issue/risk resolution
• Builds communication plan for implementation to ensure all impacted parties (upstream/downstream) are informed of next steps for completion.
• Acts as an advocate for change may require influencing others to see the value in project.
• Group facilitation/presentation influencing various internal (these may be cross-functional/segment) may also include external parties.
• May coach or mentor others by providing work direction.
• May solicit and evaluate internal and external customer feedback to enhance continuous quality improvement.
• May identify gaps and recommend enhancements related to new and/or existing products, services and workflows based on broad view of the organization.
• Develops recommendations based on complex data and root cause analysis.
• May serve as a Subject Matter Expert.
• Exhibits the Sr. Analyst Behaviors

• 3-5 years related work experience.
• Demonstrated project successes with related disciplines:  business process development, implementations, migrations, system upgrades, automation replacement, operational improvements, etc. 
• Demonstrated skills in building/directing an internal team to collaborate with a broad team of SMEs from diverse organizational backgrounds to effectively meet project goals and affect change
• Project/program expertise in stakeholder facilitations, communications and relationship management

Preferred Qualifications

• Demonstrated ability to independently manage projects (previous experience)
• Experience with Asana, Microsoft Office suite of appli