Senior Renewals Specialist

<p>&nbsp;</p> <h2 data-start="132" data-end="184"><strong data-start="135" data-end="184">Senior Renewals Specialist</strong></h2> <p><strong data-start="135" data-end="184">Remote Candidates will be considered if living in the following states: <strong>&nbsp;PA (only if 50 miles beyond HQ's in State College), OH, NC, FL, GA, TX</strong></strong></p> <p data-start="186" data-end="438">Are you passionate about building strong customer relationships and protecting revenue? Join our team as a <strong data-start="293" data-end="342">Senior Renewals Specialist</strong> and play a key role in driving customer value and retention across a wide range of critical accounts.</p> <p data-start="440" data-end="803">As a senior, revenue-owning contributor, you’ll partner closely with Sales and Customer Success to deliver a value-based renewal experience that not only protects recurring revenue but also fuels growth. You’ll be empowered to lead end-to-end contract renewals proactively — securing on-time renewals, identifying expansion opportunities, and reducing churn risk.</p> <p data-start="805" data-end="828"><strong data-start="805" data-end="828">Impact You’ll Make:</strong></p> <ul data-start="829" data-end="1102"> <li data-start="829" data-end="952"> <p data-start="831" data-end="952">Own and execute high-touch renewals that directly influence Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)</p> </li> <li data-start="953" data-end="1028"> <p data-start="955" data-end="1028">Strengthen customer relationships by aligning solutions to business needs</p> </li> <li data-start="1029" data-end="1102"> <p data-start="1031" data-end="1102">Partner across teams to ensure seamless and successful renewal outcomes</p> </li> </ul> <hr data-start="1104" data-end="1107"> <h2 data-start="1109" data-end="1130"><strong data-start="1112" data-end="1130">What You’ll Do</strong></h2> <h3 data-start="1132" data-end="1174"><strong data-start="1136" data-end="1174">🔹 Manage Renewal Portfolios&nbsp;</strong></h3> <ul data-start="1175" data-end="1683"> <li data-start="1175" data-end="1283"> <p data-start="1177" data-end="1283">Lead a defined set of accounts with deep understanding of business goals, stakeholders, and