Warehouse Director

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”

Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

Location:

4150 W Blount St - Pensacola, Florida 32505

Job Description:

Position Summary:

This role is responsible for the day-to-day management of the distribution center operations to include labor management, shipping and receiving, and distribution center personnel. Partners with distribution management to oversee and/or recommend improvements to processes, warehouse facilities, equipment, etc. 

Here’s what you’ll do: 

• Responsible for the day-to-day management of the distribution center operations including but not limited to labor management, shipping and receiving, warehouse facility and equipment maintenance.  

• Work with cross-functional departments as it relates to the distribution center operations and ensure prompt and timely resolution of any issues.  

• Review and analyze operational reports to include warehouse productivity, labor allocations, budget and expenses, Key Performance Indicators (KPI), etc.; manage the warehouse operations and personnel to achieve company and department goals and objectives.  

• Partner with other distribution management accordingly and develop improvement plans and processes in order to meet or exceed such goals and objectives.  

• Develop and maintain an effective working relationship with customers; may discuss customer service standards and/or performance against KPIs, support process for new accounts, and work with customers and Customer Service team on changes in delivery schedules.  

• Responsible to generate, analyze and/or summarize reporting data related to product shipment, volume rebate activities, and customer reports, working with transportation and corporate departments.  

• Ensure and enforce the execution of uniform warehouse processes according to company policy, practices and procedures to maintain on time delivery and accuracy of shipments.  

• Work with warehouse supervisors on observations of warehouse processes and provide guidance and training to associates as needed.  

• Ensure the health, safety, cleanliness and security of the work environment. This may include but is not limited to: Working with maintenance team to maintain the physical condition of the warehouse facility and ensure equipment is in proper working condition. Ensuring procedures for the efficient operation and utilization of all warehouse equipment is followed; address any issues or concerns promptly.  Working with Human Resources, Loss Prevention, Risk Management, and Transportation to establish safety and security procedures and policies regarding personnel, equipment and property and ensure compliance of such. Overseeing the sanitation team to ensure the cleanliness of the work environment to promote and reinforce safety and security awareness; report and/or address any issues or work-related injuries.  

• Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.  

• Work with Director Distribution to prepare and monitor operating, labor and capital expenditure budgets as required.  

• Maintain current knowledge of legal regulations, industry trends and best practices within Distribution Center operations; make recommendations to improve current processes and to ensure