Principal Site Reliability Engineer

About this role:

Wells Fargo is seeking a Principal Engineer that will perform deep inspection of monolithic applications within the Consumer Banking space. The principal engineer must be able to perform gap analysis of the application and also implement alerting, alarming observability.  The principal engineer will adopt an SRE organization through Observability, Automation and Cloud Engineering for Branch. The principal engineer must have strong communication skills and the ability to mentor, provide expert advice and upskill the platform engineers. The principal engineer will be called to production outage calls and be expected to reduce the mean time to resolve by providing senior level troubleshooting skills

In this role, you will:

• Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
• Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
• Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions
• Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization
• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership

Required Qualifications:

• 7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 7+ years of alarm scripting or alerting tool experience
• 3+ years of experience setting up distributed tracing across an internet topology for full health check and with the ability to pinpoint problem source.

Desired Qualifications:

• Deep understanding of the network stack, operating system stack and middleware to be utilized for troubleshooting production incidents.
• Deep understanding of CI / CD Practices and tooling
• Experience with container and container orchestration technologies (Ex: Kubernetes, OCP etc.)
• Proficiency in scripting and automation (Ex: Python, Bash)
• Extensive experience with SRE Principles experience implementing SLO’s , SLI’s and error budgets aligned with business objectives and drive improvements to system reliability and performance
• Experience with hands on development of spunk dashboards
• Experienced troubleshooting Unix, Linux and cloud environments
• Experience with Log analysis
• Strong communication with the ability to communicate on all levels of the organization
• Demonstrate knowledge/understanding of emerging technologies, industry trends, and outside perspectives, and communicate relevance to the organizations strategic and tactical goals
• Lead proof of concepts and prototyping
• Write and present white papers and present in industry conferences
• Lead execution of critical/complex project deliverables
• Experience with mentorship by training, documenting, certifying and building the teams skill set
• Ability to dynamically engage and attend high impact production incidents and troubleshoot to resolution and provide immediate incident analysis both written and spoken

Job Expectations:

• This position is not eligible for Visa sponsorship
• This position offers a hybrid work schedule
• Relocation assistance is not available for this position

Job Location:

1301 Solana Blvd - Westlake, Texas 76262

300 S. Brevard - Charlotte, North Carolina 28202

2600 S Price Rd - Chandler, Arizona 85286

Posting End Date: 

29 Jun 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment w