Business Information Systems Manager

Title: Business Information Systems Manager
Division Name: Finance and Planning
Department: Superintendence

Job Summary

The Business Information Systems Manager:

-Supervises a team of IT Service Analysts (BIS Team), providing critical support across all Facilities Services Departments
-Owns & manages the Facilities Services Technology Assessment Process
-Owns & defines Facilities Services BIS Team Governance
-Owns & administers the Facilities Services intranet
-Owns & administers the Facilities Services Document Management solution
-Owns & administers the Facilities Services CMMS Vendor Portal for submitting Work Order requests
-Reports to, assists, and consults with the Facilities Services Executive Director
-Gathers and shares budgetary information to support requested BIS Team outcomes across all departments
-Creates & maintains BIS Team training documentation for client support
-Creates & maintains Trades training documentation for supported system use

Key traits we are looking for include:

-Experience managing employees as a direct-report supervisor
-Experience delivering change management across different audiences
-Experience acting as a conduit between business needs and technology outcomes
-A self-starter with the ability to deliver recommended approaches using complex problem-solving skills

Additional Information

University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Salary Rate / Pay Rate

$70,000 - $90,000 annual

Required Qualifications

1. Bachelor's or equivalent degree in Business Administration, Computer Science, Data Science, Information Technology, IT Management, Programmer, IT Systems or related degree (verify with transcript).

2. At least five (5) years of full time (or part time equivalent) professional level work experience as an Application Administrator or lead operational role in business and/or technology systems such as Geographic Information Systems (GIS), Computerized Maintenance Management Systems (CMMS), Electronic Access or similar IT systems, with project management experience in leading and managing projects throughout the project life cycle from initiation to closure. Three (3) years of the professional level work experience must have included supervisory experience.

Preferred Qualifications

Experience with information technology systems such as WebTMA, 25Live, and Business Intelligence tools. As well as experience utilizing and managing GIS systems.

Work Hours

Core work hours are 8am - 4:30pm, Monday through Friday. Business needs may occasionally require additional hours outside of core work hours.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Move about in various locations across campus as needed to complete day-to-day work.
3. Remain at a workstation for extended periods.

Proposed Starting Date

August 2026

Required Applicant Documents

Resume
Transcripts - See Special Instructions section for additional options

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be spec