Senior Account Manager, Ericsson USA

Senior Account Manager, Ericsson USA

  

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

The Senior Account Manager role applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.

Responsibilities

• Proactively builds and executes a plan to drive growth and profitability across HPE's portfolio, in a structured and recurring way. Orchestrates all business units. Continuously accelerates growth in HPE's strategic value portfolio through positioning these solutions with an ever-widening network within a customer. Formulates and presents technological choices for the customer that will expand HPE's presence and margin in the account. Actively leverages HPE programs and tools (e.g. Executive Sponsors, BU deal support, and supply chain programs) to improve business performance. Runs internal reviews connected to deals and sales planning. When appropriate, manages P&L. Builds new financial and business models for different sales motions.
• Actively engages with the customer to identify opportunities, starting from the higher levels of customer organization. Translates customers' business challenges and goals into IT opportunities in a compelling way. Proactively ensures a strong and rightsized pipeline funnel from the account team at a global level, leading cooperation across geographies to ensure interlock where applicable. Leads and governs pipeline building activities for the account, delegating to other account team members as appropriate. Identifies and develops high value opportunities for short and mid-term success. Proactively leads early engagements. Orchestrates available company and partner resources to maximize value for the customer and HPE. Accountable for deal closure. Ensures end to end clear governance and ownership throughout the team, for all deals in the pipeline, at a global level for all sales motions. Drives deal with high complexity and size to closure through managing a multi-disciplinary geographically dispersed team, including partners.
• Knowingly invests in maintaining and developing a professional relationship network within the customer and partners to maximize efficiency and effectiveness for HPE and support different sales motions. Understands and leverages the underlying principles for customer organization's functioning in detail. Builds influential relationships with customer and partner executives, including the C-level when necessary. Proactively defines the right engagement model with the customer's key influencers and decision makers.
• Develops and maintains a comprehensive view of the partner landscape in the account - from IT, vertical industry, and Joint Go-To-Market (JGTM) perspectives. Proactively owns and develops the partner relationship. Leads active governance for the partner network for the account and for JGTM efforts. Works with the Partner Business Managers internationally to assess and update the partner strategy for the account. Works with technology partners to build offerings for JGTM where appropriate.
• Develops a clear understanding of the customer's innovation agenda and anticipated implementation plan, and plans HPE's contribution to this agenda. Where appropriate, works with HPE's business units to influence HPE's roadmaps, so HPE can better contribute to customer's innovation. Works with HPE's business units to develop new business models to match customers’ innovation agenda and increase HPE's long term relevance to the customer and industry.
• Provides feedback into other HPE organizations and coordinates with other customers facing HPE organizations to improve the customer experience.