Jobs and Careers
CA
Patient Care Manager / Transitions of Care / Full-Time
Catawba Valley Health SystemNC, United States, United Statesfull_timeVerifiedPosted 15 Dec 2025
About the role
Summary of Performance Expectations.
The Patient Care Manager (PCM) coordinates patient care working synergistically with the inter-professional clinical care team, the patient and family to achieve quality outcomes. Provides evidence based culturally sensitive care, monitors patient and healthcare outcomes and applies best practice nursing strategies. Assists in mentoring direct care staff related to clinical performance and measured outcomes. Participates in resolving patient issues or complaints. Leads and coordinates discharge planning with the inter-professional team. Develops and revises policies appropriate to clinical practice and patient population.
Education and Credentials:
Required
• Graduate of accredited BSN nursing program.
• Current NC RN license or licensure from Nursing Compact State.
• BCLS certification. If the BCLS certification is not from the American Heart Association (AHA), an AHA certification is required within three months of employment date.
Master of Science in Nursing Degree Requirements:
• Effective May 1, 2016 newly employed and current employees promoted into the following positions are required to possess a MSN degree or a Master’s degree in a related field.
• Clinical Care Manager
• Clinical Development Coordinator
• Nurse Director
• Patient Care Manager
• Professional Development Coordinator
• Resource Coordinator/Professional Development Coordinator
• The MSN degree or Master’s degree in a related field must be completed within five years from the date of employment or placement into the position.
Preferred
Obtains national nursing certification in specialty area of practice.
Masters in Clinical Nurse Leader; Clinical Nurse Leader certification.
Work Experience:
Required
Five years nursing experience. Served in the capacity of one or more of the following: charge nurse, preceptor, team lead, successfully led projects, or BCLS, ACLS, PALS instructor. Effective 11/01/16, newly employed and current employees transferring into this role are required to possess the five or more years of nursing experience along with experience as charge nurse, preceptor, team lead, successfully leading projects, or BCLS, ACLS, PALS instructor. Given training and on-the-job experience, incumbent should be proficient in the basic aspects of the positions within three months of employment date.
Preferred Experience in coordination of clinical care in the acute care setting.
About Catawba Valley Medical Center
COMPREHENSIVE, ACCESSIBLE HEALTHCARE SERVICES IN THE CATAWBA VALLEY
As the region’s largest not-for-profit community hospital, we exist to heal and comfort patients, to promote and foster a healthier community, and to ensure access to healthcare to all who need it - regardless of ability to pay. With a wide array of medical specialties, our skilled nurses and providers are trained to treat virtually any type of injury or illness, providing high-quality, easily accessible healthcare close to home.
Our mission: Exceptional Healthcare. Every Person. Every Time.
At A Glance:
Catawba Valley Medical Center offers a wide range of services from experienced medical specialists capable of addressing virtually any healthcare concern. Our current hospital holds 258 beds and serves the five-county Hickory area. Through our skilled medical practitioners and our highly trained staff, we strive to provide the highest level of medical expertise using the latest, state-of-the-art technology available.
One of our goals at Catawba Valley Medica Center is to provide seamless care between your primary care provider and our hospital. Being a part of a vast healthcare network allows for easier and more efficient communication between local physicians, medical specialists and our hospital. No one should have to travel far for the expert level medical treatment they need. We work with a plethora of medical specialists capable of diagnosing, treating and operating on a wide variety of conditions.
Education and Credentials:
Required
• Graduate of accredited BSN nursing program.
• Current NC RN license or licensure from Nursing Compact State.
• BCLS certification. If the BCLS certification is not from the American Heart Association (AHA), an AHA certification is required within three months of employment date.
Master of Science in Nursing Degree Requirements:
• Effective May 1, 2016 newly employed and current employees promoted into the following positions are required to possess a MSN degree or a Master’s degree in a related field.
• Clinical Care Manager
• Clinical Development Coordinator
• Nurse Director
• Patient Care Manager
• Professional Development Coordinator
• Resource Coordinator/Professional Development Coordinator
• The MSN degree or Master’s degree in a related field must be completed within five years from the date of employment or placement into the position.
Preferred
Obtains national nursing certification in specialty area of practice.
Masters in Clinical Nurse Leader; Clinical Nurse Leader certification.
Work Experience:
Required
Five years nursing experience. Served in the capacity of one or more of the following: charge nurse, preceptor, team lead, successfully led projects, or BCLS, ACLS, PALS instructor. Effective 11/01/16, newly employed and current employees transferring into this role are required to possess the five or more years of nursing experience along with experience as charge nurse, preceptor, team lead, successfully leading projects, or BCLS, ACLS, PALS instructor. Given training and on-the-job experience, incumbent should be proficient in the basic aspects of the positions within three months of employment date.
Preferred Experience in coordination of clinical care in the acute care setting.
About Catawba Valley Medical Center
COMPREHENSIVE, ACCESSIBLE HEALTHCARE SERVICES IN THE CATAWBA VALLEY
As the region’s largest not-for-profit community hospital, we exist to heal and comfort patients, to promote and foster a healthier community, and to ensure access to healthcare to all who need it - regardless of ability to pay. With a wide array of medical specialties, our skilled nurses and providers are trained to treat virtually any type of injury or illness, providing high-quality, easily accessible healthcare close to home.
Our mission: Exceptional Healthcare. Every Person. Every Time.
At A Glance:
- North Carolina’s first and only 5-time Magnet recipient for nursing excellence
- Region’s only level III Neonatal Intensive Care Unit (NICU)
- Women’s Choice Award winner for America’s Best 100 Hospitals for Patient Experience for six consecutive years
- American College of Surgeons Accredited Comprehensive Community Cancer Center
Catawba Valley Medical Center offers a wide range of services from experienced medical specialists capable of addressing virtually any healthcare concern. Our current hospital holds 258 beds and serves the five-county Hickory area. Through our skilled medical practitioners and our highly trained staff, we strive to provide the highest level of medical expertise using the latest, state-of-the-art technology available.
One of our goals at Catawba Valley Medica Center is to provide seamless care between your primary care provider and our hospital. Being a part of a vast healthcare network allows for easier and more efficient communication between local physicians, medical specialists and our hospital. No one should have to travel far for the expert level medical treatment they need. We work with a plethora of medical specialists capable of diagnosing, treating and operating on a wide variety of conditions.
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