Admitting Representative (ED), Patient Registration, Full-Time, Evening/Nights

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.

What We Offer
MarinHealth offers a comprehensive suite of employee benefits that support your health, wellness, and financial security. Our robust Wellness@Work program includes onsite health & fitness classes, discounts, and promotes a healthier lifestyle for employees. We also provide a 403(b) contribution plan and company-funded retirement plan, life insurance, vacation, holiday, and sick leave. These benefits, along with our highly competitive compensation package, make MarinHealth one of the best places to work in the Bay Area. Join us and find your next career at MarinHealth.

External hires are subject to a background check and pre-employment medical screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal, state, and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.

JOB SUMMARY:

Coordinates for the efficient and orderly admission of inpatients, the registration of outpatients, and ensures that accurate patient information is collected.  Makes certain that patient wait times are minimized, patient satisfaction is high and overall quality is at or above 95%. Also responsible for preparing materials related to these processes and collecting all required deposits, copayments, co-insurances or deductibles. Greets all patients promptly, courteously and directs them to the appropriate areas. 

JOB SPECIFICATIONS: 

EDUCATION

High School diploma or GED. Associates degree in healthcare or business field preferred.

EXPERIENCE

One or more years of experience working in one of the following areas of an acute care setting; Admitting/Registration, Pre-admission Process, Insurance Verification. or clerical experience in a healthcare setting is preferred.  Computer experience required.

PREREQUISITE SKILLS

Working knowledge of overall aspects of the admissions process as it relates to patient admissions, pre admissions, insurance verification and customer service is preferred. Must be able to work tactfully and professionally with patients, family members and all other hospital staff they encounter.  Ability to problem solve, multi task efficiently and organize and prioritize tasks.  Demonstrated excellent verbal and written communication skills with preference to speaking English, Spanish or other languages.  Understanding of the overall diversity of our patient population and treating everyone with respect and courtesy. 

LICENSE/REGISTRATION/CERTIFICATION:

BLS-HCP with American Heart Association Certification within 90 days of hire 

Management of Assaultive Behavior (MAB) Training within 90 days of hire and maintained annually 

DUTIES AND RESPONSIBILITIES: 

 ESSENTIAL (not modifiable)

 PATIENT