Site Reliability Engineer, Edge Services - USDS

Team Insight:

CDN Site Reliability Engineering combines software and network engineering with system operations to build and run large-scale, massively distributed infrastructure. Our Edge SREs ensure infrastructure services are reliable, fault-tolerant, efficiently scalable and cost-effective. We dive deep into the stack, including network, OS, and applications, to quickly resolve complex functional and performance issues.



In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.



Responsibilities:

- Architect and implement solutions that enable both internal and external customers to harness the power of TikTok’s content delivery network.

- Contribute to data pipelines, tools, automations, visualizations and monitors to facilitate the operation and optimization of edge services.

- Data monitoring and alerting, data quality assurance and anomaly detection.

- Document team processes and policies, including methods of engagement and SLOs.

- Analyze, design and implement solutions at the system level to remove bottlenecks and improve edge service performance.

- Implement monitoring and alerting to improve issue detection and response.

- Work in a fast-paced environment. Participate in technical operations and rotations in response to performance and reliability issues.