Clinical Affairs Specialist

Expected Travel: More than 50%

Requisition ID: 9432

 

About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit teleflex.com.

 

Interventional - The Interventional business unit at Teleflex offers innovative medical devices that are used to diagnose and treat coronary and peripheral vascular diseases. We place a strategic emphasis on complex coronary and peripheral interventions, vascular access, bone access, specialty biologic treatments and cardiac assist. Our current Interventional products include a broad range of clinically relevant solutions, such as our GuideLiner® and Turnpike® Catheters, AC3 Optimus™ Intra-Aortic Balloon Pump and OnControl® Powered Bone Access System. With a strong R&D footprint and pipeline, our fast-growing Interventional business unit is poised to continue the development of new technologies to serve critically ill patients for years to come. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Position Summary

The Clinical Affairs Specialist augments the sales process for the Teleflex Intra-Aortic Balloon Pump (IABP) by partnering with sales representatives and the current or intended customer to drive the clinical aspects of product evaluations, installations, and post-installation training needs to advance and/or maintain stages within the product adoption cycle. Activities include, but are not limited to, presentation delivery, comprehensive training plan development, didactic program delivery, objection handling, and solution positioning that supports the safe and effective use of the Teleflex Interventional Capital product portfolio.

 

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Principal Responsibilities

•    Identify and support field sales efforts through clinical and educational customer needs assessment, product and procedural training, in-servicing, and required customer follow up
•    Maintain and develop expertise on Teleflex Medical’s products, with particular emphasis on the product portfolio related to specific clinical specialty area and expertise.
•    Identify and expand the customer base through professional networking, consultation related to best practices and the appropriate use of Teleflex products, and timely professional follow-up.
•    Work in conjunction with sales representatives and management to properly identify, prioritize targets, and achieve corporate, regional, and territory goals and objectives
•    Manage all business associated administrative tasks and responsibilities to support job related activities to include strict adherence to the Teleflex Medical T&E policies and procedures, timely filing of required and/or requested reports, and documentation of activities via approved documents and forms.
•    Manage off-label inquires and documentation
•    Keep current with medical literature, clinical initiatives/guidelines, competitive landscape, and industry trends and communicate with sales management, marketing, and other appropriate corporate departments.
•    Participate in educational, scientific, and promotional activities at identified local, regional, and national tradeshows/exhibitions.
•    Provide written and verbal communication to management and sales representatives regarding field activity and account information.
•    Assist Corporate Accounts to develop and present clinical information to support current or pending GPO activities related to clinical specialty area.
•    Actively involved with the pre- and post-sale activities to foster customer relationships, outline parameters for success and develop clinical champions that result in successful product adoption. This position trains internal/external customers on the proper use of Intra-Aortic Balloon Pump/Catheter products in accordance with each IFU, Operator’s Manual, relevant policy and procedures, evidence-based practice guidelines and mandated regulatory requirements.
•    Collaborating with Marketing, Sales, Engineering on key projects and initiatives, the CSSS utilizes critical thinking skills to collect data, analyze and problem solve, considering a variety of factors, and exercising good judgment within defined Teleflex policies, procedures, and pr