Supervisor, Maintenance

The employee is a key member of the UAH Facilities and Operations department, which is responsible for the planning, design, construction, renovation, maintenance, and repair of each of the university’s 90+ buildings and 500 acres. Under the general direction of the Assistant Director of Facilities Maintenance, the employee provides oversight for the preventive maintenance, repair, and minor renovations of all Education & General (E&G) properties. He also provides leadership for service orders for small construction and/or alterations to existing facilities. He coordinates the activities of a multi-craft technical workforce; organizes workflow; arranges logistical support for facility repair projects; and inspects work for quality. He/she shall have some budgetary responsibility and record-keeping duties.

Duties/Responsibilities

• Supervise skilled trades (painters, locksmiths, & general maintenance) in accordance with University policies, including but not limited to, recruitment, termination, discipline, and performance evaluation.
• Provide daily work assignments. Review work for quality, completion, accuracy, and adherence to internal operating policies and procedures. Address errors and problems and provide feedback.
• Direct & evaluate the performance of maintenance staff through regular inspections and direct daily supervision. Determine needed areas of improvement in level of training/education of subordinates. Ensure employees have appropriate training on equipment, methods, procedures, and techniques. Ensure proper care in the use and maintenance of equipment and supplies; promote continuous improvement of workplace safety and environmental practices.
• Train and support staff. Foster development of team members by helping them set and achieve goals for their career growth. Promote an inclusive environment that values differences and creates a sense of belonging and appreciation for team members. Lead by example, demonstrating strong ethics and high accountability and actively drive the process of embedding organizational values and behaviors. Create a culture of trust and transparency. Drive best-in-class customer service through effective team member engagement.
• Ensure employees perform all repairs and maintenance tasks safely, in a timely manner, and in accordance with codes and practices required by the governing regulatory agency.
• Select new maintenance employees by participating in interviews and making selection recommendations. Conduct performance appraisals of maintenance staff. Recommend upgrading to higher job classifications where appropriate. Handle disciplinary actions up to and including termination in accordance with department guidelines and University policies.
• Operate and maintain computerized maintenance management system (CMMS) for all work requirements: input data and prepare work schedules including emergency, reactive, proactive, preventive maintenance, and service work orders.
• Ensure/verify that technicians accurately charge time and materials to proper work orders.
• Manage employee’s time utilizing our time management software.
• Utilize Word and Excel for developing spreadsheet and documents for budgets, schedules, projects, and other information viable to department operations.
• Plan and direct the Preventive Maintenance (PM) schedule into CMMS related to painters, locksmiths, general maintenance, & carpentry trades. Create PM tasks and schedules on existing and new systems/equipment.
• Prepare project status reports for weekly supervisors meeting
• Recommend, develop, and oversee operating policies, procedures, and guidelines to support the work of the unit.
• Determine costs of equipment, materials, and supplies and prices accordingly. Order materials, supplies, and equipment. Liaise with vendors, deans, chairs and other end-users to obtain budgetary pricing for projects.
• Coordinate and oversee service orders for minor renovations and small construction projects by meeting with end-users, architects, engineers, and/or contractors. Direct design teams in developing solutions to specific structural or operational problems.
• Solicit quotes from outside contractors to perform services. Organize provided quotes and present to Director for approval. Communicate regularly with contractor management to schedule services and ensure optimal performance. Monitor contractors’ work to ensure their compliance with all terms and conditions. Schedule and lead monthly walk-through with contractors of their areas to review service quality and performance. Provide evaluation and feedback to contractors. Provide weekly updates of all contracted services to Director and Assistant Director.
• Assist with creating and developing RFP’s, bids, and all contracted work related to minor renovations. Review plans. Perform pre-bi