Supply Chain Supervisor, Project Services

Requisition Number: 68083

 

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Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

 

Purpose of Position:

 

The supply chain supervisor’s KPIs include inventory accuracy, maintaining appropriate inventory levels, on-time delivery (OTD) to internal and external customers, and ensuring data integrity within Sitetracker and SAP. This role manages end-to-end supply chain operations such as forecasting, planning, scheduling, and warehousing activities. The supervisor oversees positions responsible for material ordering, inventory control, warehousing, and shipping and receiving

 

Key Responsibilities:

 

• Work with customers on product line order execution, problem-solving, and follow-up
• Collaborate with product line managers and plant personnel for order execution, problem-solving, and follow-up
• Develop and maintain effective working relationships with Commercial, Planning, Shipping, and external customers for quick response and problem-solving
• Monitor and coordinate the execution of part number level schedules to meet or exceed delivery targets. Analyze exceptions to determine root causes, identify trends, and implement corrective actions
• Coordinate with cross-functional teams to assess prioritization and manage key orders
• Manage the plant and vendor materials orders process with the planner to ensure accurate and timely shipments to meet internal and external demands.
  • Drive customer priorities to the plant through SAP
  • Ensure confirmation dates are within expected lead time
  • Track actual ship date with promised date and implement corrective actions when necessary
  • Direct scheduling of product shipments from the plant to meet customer requirements
• Analyze and implement strategies and solutions for business problems based on internal customer goals, objectives, needs, existing systems infrastructure, and input from leadership
• Coordinate with demand management, PMs, warehouse, and order management to ensure proper allocation and priorities are followed with plant planners and PLM
• Participate in forecasting in Sales and Operations Planning
• Review the production plan impact of forecast and communicate necessary information concerning manufacturing capacity or potential service issues