Commercial Customer Manager (German & English speaking)

First insights

At MobiLab we are passionate about being the best-in-class at delivering value through enterprise-grade Cloud Adoption. Our Commercial Customer Managers (CCM) are the face of the Cloud Adoption delivery team towards our customers and the key actor to identify, build and expand MobiLab’s impact within our enterprise customers. As a CCM you are responsible for the entire Cloud Adoption sales process of your customer base including all P&L of the project. As such you build value and guide successful negotiations with customers end-2-end, leaving no facet untouched. You identify all important stakeholders and will be the go-to person for the customer for opportunities arising on the customer horizon. Join MobiLab’s journey where innovation meets impact, and your expertise shapes the customer infrastructure landscape on the horizon.

That’s what it’s about

• The CCM at MobiLab is the main actor to increase MobiLab’s footprint inside the customer’s organization through sales & farming activities within the Cloud Adoption Domain.

• Identify opportunities & enhance MobiLab's presence by assessing your customers and develop growth strategies.  

• Orchestrate and use MobiLab’s technical team to gather customer requirements and create Cloud Adoption offers end-2-end.

• Work alongside your project team to achieve top-quality project outcomes, using your successful track record as your main selling point.

• Be the face of the Cloud Adoption delivery team towards the customer and deliver on the customer’s expectations.

• Be the go to person for the customer by building trust and having problem-solving mindset.

• Take full responsibility for managing the financial aspects (P&L) of your customer base.

• Stay up-to-date with the latest industry trends of our partner ecosystems (Microsoft, VMware, HashiCorp) to drive innovation with the customer team.

This is you

• Proven experience in selling & delivering complex IT projects to customers, preferably scale-up organisations.

• Evidence of creating upsell demand, business need and compelling reasons to support the customer expansion.

• Profound knowledge of sales methodologies combined with a metric driven mind-set.

• Exceptional communication skills, capable of simplifying intricate technical ideas for the customer C-Level.

• Great attention to detail, nothing goes by you.

• Passionate about delivering high-quality and very detailed work.

• Humble and willing to learn from others in a collaborative team environment.

• Full professional proficiency in German and English.