Clinical Navigator M-Power Program

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Clinical Navigator M-Power Program

                        

Location

Independence

                    

Facility

Independence Family Health Center

                     

Department

Nursing Operations-Nursing Institute

                      

Job Code

F99989

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.  

The M-Power Program delivers care designed for patients whose perinatal experience may be affected by previous traumatic events.  These events can include assault, physical or sexual abuse, previous childbirth trauma or other significant life events. Our goal is to provide the best possible perinatal experience and outcomes by leading with compassion and unmatched understanding. Our holistic approach ensures participants feel prepared for labor, delivery and the postpartum period. As a Clinical Navigator on this team, you will help facilitate this mission. Your work is instrumental in our ability to continue serving the communities who have grown to trust and rely on us for care. 

This is a PRN role. A caregiver in this position works various shifts and coverages.  

A caregiver who excels in this role will:  

• Facilitate communication among nursing caregivers, physicians and all members of the multi-disciplinary team.  

• Assist patients in accessing necessary treatment and services and provide support after discharge. 

• Review surgical, diagnostic and interventional procedures and provide an overview of expectations for outcomes. 

• Prepare families for a realistic initial visit post procedure. 

• Review appropriate rehabilitation programs.  

• Conduct rounds on designated patients daily and determine status based on nursing expertise and assessment. 

• Solicit patient concerns, demonstrate responsiveness and respect, and communicate the plan of care to patients and families as appropriate. 

• Assist patients and families with financial and administrative issues (e.g. FMLA paperwork, advanced directives, Medicaid, Social Security, etc.) by referring to appropriate resources. 

• Follow-up on phone calls as indicated upon discharge. 

• Collaborate with support services (Global Patient Services, Medical Concierge, Pastoral Care, Care Management, Healing Services, Mended Hearts) to coordinate care and maintain communication. 

• Facilitate transfers as needed. 

Minimum qualifications for the ideal future caregiver include:  

• Graduate from an approved School of Nursing 

• Current state licensure as a Registered Nurse (RN) 

• Basic Life Support (BLS) Certification through the American Heart Association (AHA) Or the American Red Cross 

• Three years of experience with an emphasis in this area of specialty 

Preferred qualifications for the ideal future caregiver include: 

• Bachelor’s of Science in Nursing (BSN) 

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and hand-eye coordination.
• Requires standing and walking for extensive periods of time.
• Requires corrected hearing and vision to normal range.
• Requires some exposure to communicable disease of bodily fluids.
• Sedentary Work -; Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but