About the Team

The Communications team is responsible for telling the story of how DoorDash empowers local economies by connecting customers to the best of their communities. The team is a nimble, high-impact group that works cross-functionally with key business stakeholders, touching every corner of the organization. A roll-up-your-sleeves attitude, meticulous attention to detail, and out-of-the-box thinking, coupled with a true team spirit and the ability to juggle multiple projects and priorities, are what make this group so effective. This role on the team will require management experience, a team player attitude, strong consumer media relationships and a deep understanding of the evolving landscape and how to execute big, creative ideas that tap into culture.

About the Role

This role will oversee and implement DoorDash’s consumer communications strategy, working closely with the broader Communications team and the Marketing, New Verticals, and Strategic Partnerships teams to execute plans that effectively reach and engage both current and potential audiences. Reporting to the Head of Product and Consumer Communications, you will lead a small but impactful team to create breakthrough strategic consumer campaigns, partnership announcements, data and momentum stories that drive consumer mindshare, generate buzz and build the brand halo. 

You’re excited about this opportunity because you will…

• Build consumer-facing campaign activations and events leveraging seasonal moments and occasions, in addition to internal data and insights, to increase awareness of our breadth of categories and get more people to do more with DoorDash more often. 
• Collaborate closely with teams overseeing influencers, social media, and activations to generate impactful ideas that put DoorDash at the center of culture and conversation.
• Lead, develop and grow a small team of best-in-class communicators and agency partners.
• Draft and edit communications materials including editorial calendar, press releases, pitches, blog posts, media recaps, and media lists, to support a wide array of company news, from brand activations to product launches to merchant promotions.
• Proactively develop media relationships with a diverse set of reporters and help manage day-to-day media requests.
• Be creative and collaborative in developing fresh and impactful ideas and open to exploring unconventional approaches beyond traditional press activities.

We’re excited about you because…

• You have a deep rolodex of lifestyle media and understand the evolving social landscape - and how to break-through with thoughtful, creative earned campaigns. 
• Your superpower is spotting a trend before it’s trending. You have your finger on the forefront of culture - be it the latest TikTok trend or the next big thing.  
• You have a proven history of effectively engaging and collaborating with various stakeholders, including marketing, consumer insights, product and partnerships teams.
• You have 8+ years of experience building and scaling communications programs that reach consumers, working with a diverse set of media outlets.
• You have 3+ years management experience, leading and developing high impact teams.
• You've demonstrated leadership executing successful and high-impact communications plans in a complex organization with varied priorities.
• You have experience partnering with and managing external agencies.
• You are self-motivated with strong organizational skills, analytical talent and attention to detail
• You are comfortable advising senior leadership and executives.
• You excel working in fast-paced, fluid and challenging environments.
• You have excellent people and project management skills, with the ability to lead and manage multiple time-sensitive projects under tight deadlines.
• You excel at making room at the table and creating positive and collaborative environments for internal and external teammates.
• You have a bachelor’s degree or higher. 
• You take your work, but not yourself, seriously—and maintain a good sense of humor about both.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team