Administrative Support Coordinator I

Under general supervision the Administrative Support Coordinator I will provide support within the program area assigned. Administrative Support Coordinators are distinguished by the administrative nature and scope of support work performed and/or ongoing work coordination and/or lead responsibilities with notable accountability for the work results of support staff or unit administrative function. Administrative work is typically operational or procedural in nature relating to the program, office, or projects. Work is often of a project nature and may require specialized knowledge. Typically, incumbents are responsible for the full scope of project activities including initiation, execution, coordination, implementation, and evaluation. Incumbents are expected to use general office equipment and a full range of office support technology and systems including: one or more word processing and spreadsheet packages; use of a mainframe computer and on-line systems to enter data and generate reports; maintenance of desktop databases; and use of electronic and voice mail. Some positions may require the use of desktop publishing packages with graphics capabilities.

• Perform standard clerical and secretarial work.
• Process standard and electronic mail.
• Prepare and compose correspondence, reports, and other documents.
• Create and maintain standard and electronic records and files and record keeping systems.
• Arrange meetings and events.
• Make travel and other arrangements.
• Order and maintain supplies.
• Troubleshoot office technology problems and systems.
• Perform other general office support and maintenance activities.
• Perform administrative duties in support of work unit operations and coordinate work activities.
• Set up and maintain office procedures related to a specific academic program or administrative office.
• Develop documents involving the use of software features such as charts, tables, and graphics.
• Provide lead work direction and coordinate unit workflow.
• Perform administrative duties and/or project work and coordination related to programs, policies, and procedures.
• Organize and arrange special events; and related activities.
• Interact with a variety of campus and community constituents.
• Work with students, faculty, and staff to assist them or resolve problems.
• Network to build campus relationships to expedite work and projects.
• Coordinate work and projects.
• Serve as a primary contact and/or resource to outside parties, such as vendors or governmental agencies, and/or to top-level administrators.
• Maintain, gather, and analyze data and information for various purposes.
• Track, monitor, coordinate, and/or compile department activities, programs, or events, budgets, and financial data.
• Compile and prepare various reports.
• Use and maintain office support technology and systems such as word processing, desktop publishing, spreadsheets, and databases to produce results.
• Provide academic or program office coordination.
• Track, monitor, coordinate, and/or compile department or program budgets.
• Provide administrative support to faculty, such as assisting in program development and planning.
• Respond to and/or direct student inquiries related to academic requirements.
• Research, troubleshoot, and resolve academic-related problems for students and faculty; develop class and related schedules.
• Coordinate academic-related projects such as program accreditation and grant applications.
• Other duties as assigned.

• Bachelor's degree in a related field such as Business Administration, Communications, or Education.
• Additional coursework or training in office management, administration, or related areas.
• Minimum of 2 years of experience in office administration, clerical support, or a related role.
• Experience with database management and data entry.
• Experience working in an educational setting.

• Experience to be fully functional in all technical aspects of work assignments.