University Event Scheduling Graduate Assistant (Student)

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University.

Department:

University Event Scheduling

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary:

University Event Scheduling is seeking a motivated, detail-oriented graduate student to join our team!  This position offers hands-on experience with event scheduling systems and campus operations – ideal for someone interested in event management or higher education administration.  As a staff assistant, you will help process and manage space reservations through the EMS scheduling system, communicate with event organizers, and support the team’s operational and outreach efforts.

Responsibilities:

• Provide front-line office coverage, including answering the main phone line, responding to general inquiries, and welcoming walk-in guests.
• Review and process space requests in the EMS scheduling system, paying strict attention to University space policies and scheduling restrictions.
• Communicate with clients via email and phone about questions or concerns related to their event requests, offering alternatives and coordinating with campus schedulers as needed.
• Process contracts and invoices for events like Market Wednesday.
• Assist with managing user access and data updates in EMS.
• Assist with creating user guides and outreach materials.
• Occasionally support evening/weekend events during high-demand periods.

Position Type/Expected Hours of work:

• Student.
• Part-time.
• 20 hours per week.
• Position for summer 2025 through academic year 2025-26.

Salary Range:

• $18.50/hour.

Preferred Education and Experience:

• Strong organizational skills, attention to detail, and commitment to producing quality work.
• Excellent customer service and communication skills.
• Interest and ability to work with technology and process large amounts of information.
• Professionalism and the ability to work independently and collaboratively.
• Preference for candidates who can commit to at least one full academic year (excluding summers).
• A two-year commitment is preferred.
• Occasional evening/weekend availability during peak periods is a plus.

Other Details

• This position is available only to enrolled American University students.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an

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