Technical Product Manager (Network Security-Firewall, IDS, IPS)

Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Job Description

We are looking for a Network Security Technical Product Manager to support our Network Security team in safeguarding McDonald’s. This position is part of the Global Technology group responsible for critical network security services including firewall, IPS/IDS, SSE, ZTNA, VPN, and DDoS protection. The role involves leading all aspects of the strategic direction, technical development, and daily operation of various Network Security products and platforms, primarily focusing on Firewall, IDS, and IPS.

The successful candidate will be responsible for developing new Network Security services and improving existing ones to safeguard our users, devices, networks, applications, and data. Setting high-level strategy and direction for the services under their purview, they will also establish clear expectations, goals, and requirements for vendors, which will serve as metrics for success. It is important to engage with all business and tech teams to meet market and internal needs.

This role reports directly to the Director of Global Network Security.

Accountabilities and Responsibilities:

You will work closely with market technology teams, Global Technology Risk Management teams, Global Technology Infrastructure and Operations teams, application owners, key vendors, and others to ensure the accurate design and functioning of McDonald’s network security services.

• Lead design, engineering, and delivery activities for network security platforms, focusing on Firewall and NDR.
• Act as platform owner responsible for improvement and life cycle management of NGFW and NDR platforms.
• Analyze sophisticated network security issues, resolve causes, and identify corrective actions.
• Ensure availability and performance of the platform to meet business needs.
• Coordinate platform vision, strategy and roadmap, including market research, backlog prioritization, and budgets.
• Lead external vendors to ensure service delivery meets standards and business needs.
• Lead technical evaluation and vendor selection for innovative platform development.
• Define, document, and communicate network security standards, platform documentations.
• Lead, maintain, and improve platform capacity and performance.
• Develop platform resilience, business continuity, and disaster recovery plans.
• Drive automation for deployment, configuration and incident resolution.
• Support the development of network security platform vision, strategy and roadmap in partnership with global technology and external stakeholders.
• Support technical evaluation and vendor selection to develop and deploy groundbreaking platforms, spanning beyond traditional technology.
• Rationalize network security landscape and select new platforms to deliver value to McDonald’s.
• Lead, maintain and continuously improve the platform, its capacity and performance.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $129,800- $165,490 per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience,