Regional Contract Analyst, Capital and Services - Remote
MedtronicAbout the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
This position has the responsibility and authority to work with field representatives (Account Managers and Capital Sales reps) and Sales Management to ensure all sales quotations (hardware, software and services when applicable) are accurate and comply to company guidelines. Main areas of responsibility include, but are not limited to, preparing customer quotes and related agreements, orders, funnel management, and fulfillment of other terms and conditions outlined in the sales proposals.
Responsibilities may include the following and other duties may be assigned:
Conducts proposal preparation, contract negotiation, contract administration, and customer contact activities to provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications
Creates customer sales quotes in accordance with pre-determined guidelines for pricing, discounting and terms and conditions
Advises sales team of other acquisition options and sales programs, such as earn outs and rentals, prepares related contracting and pricing documents and conducts contract administration to ensure fulfillment in accordance with company policies, legal requirements, and customer specifications
Supports automation and system enhancements in the organization by serving on project teams as needed. Maintains customer files and complete and accurate information in various customer databases, including Salesforce.com and PROs
Works closely with sales team to maintain quarterly funnel in Salesforce.com
Works with repair department, customer services, credit services, marketing and NAV tech services
Reviews and confirm customer capital purchase orders and prepares them for order entry
Helps attach service contracts at point of sale. Converts warranties to service contracts, renews service contracts
Participates in periodic product planning meetings to review pending orders, product inventory, shipping timeline and installation status
Ensures the sales team is updated on significant customer related issues within region
Reviews proposed offering for financial profitability (standard margin) and exercise independent judgment and responsibility for challenging if deemed inadequate
Partners with the Corporate Accounts and Marketing Teams to evaluate and develop product offerings which include pricing promotions, trade in programs, etc. and ensure they can be outlined accurately in sales proposals
Provides other field support as necessary
All activities must be performed in compliance with the Quality System
Travel requirement: Less than 10%
Must Have: Minimum Requirements
High School Diploma or equivalent with 4+ years experience in Contracts or Pricing or equivalent experience
OR
Associate's Degree with 2+ years experience in Contracts or Pricing or equivalent experience
OR
Baccalaureate Degree with 1+ year experience in Contracts or Pricing or equivalent experience
Nice to Have
Excellent communication skills – both oral and written
Strong organization skills and able to effectively prioritize daily work demands
Responsive, confident problem solver
Willingness to work in a team environment
Must maintain professional demeanor
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals wit
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