Manager, Travel & Office Management

Tower Research Capital, a high-frequency proprietary trading firm founded in 1998, seeks an Office Management  & Travel Coordinator to support the office management team in NYC. This role will report directly to the Global Head of Office Management & Culture.  We are looking for a highly committed and professional team player who is dedicated to customer service. Our team is dynamic and energetic; we want you to match our energy and drive and make us a more efficient and organized team.

RESPONSIBILITIES

• Owning the day to day operations of our Travel program and providing guidance and assistance to travelers as needed
• Analyzing trends and monitoring travel budget and policy exceptions through our Travel Management Company
• Creating a seamless travel experience for all travelers and continuously improving communications and documentation
• Gathering data, analyzing, and interpreting various travel & office management reports
• Creating management presentations (including vendor, travel, and budget) and submitting reports to the relevant department heads and senior management
• Formulating & updating procedural manuals for the Office Management team and for the overall company

• Working closely with the Head of Office Management & Culture on improvements to travel and office management processes, procedures, and documentation
• Willingness to take on additional ad hoc projects as needed

 

QUALIFICATIONS

 

• At least 5 years of experience in a travel, office management and/or administrative role 
• Experience coordinating travel is a plus
• Bachelor Degree required, preferably in a business related field
• Proficiency in Microsoft Office and G-suite (excel/google sheets)
• Strong customer service and problem-solving skills, with the ability to maintain composure under pressure, and to use judgment in helping to determine the relevant urgency of a request or task
• High degree of budgeting, organization, and time management skills, with a demonstrated ability to work well in a fast-paced environment
• Strong written and verbal communication skills, and great interpersonal skills
• Strong analytical & presentation skills
• A positive attitude and friendly demeanor, with the ability to effectively build relationships with colleagues

Anticipated annual base salary range $75-105k, plus eligible for discretionary bonus

 

Tower’s dual offices and garden roof decks are located in TriBeCa and SoHo, neighborhoods in downtown Manhattan. While we work hard, Tower’s cubicle-free workplace, jeans-clad workforce, and well-stocked kitchens reflect the premium the firm places on quality of life. Benefits include:

• 401(k) with company matching
• 5 weeks of paid vacation per year plus 11 paid holidays
• Free breakfast, lunch, and snacks on a daily basis
• Reimbursement for health and wellness expenses
• Free events and workshops
• Donation matching program

 

Tower Research Capital is an equal opportunity employer.