Trade & Working Capital Solutions Digital Delivery Office, Product Manager - SVP

Citi Services includes Treasury & Trade Solutions (TTS) and Securities Services. TTS provides an integrated suite of Liquidity, Payments and Trade/Working Capital solutions to multinational corporations, financial institutions, public sector organizations and increasingly mid-sized corporate clients.

Trade and Working Capital Solutions (TWCS) within the Services organization is a dynamic, high growth global business that offers working capital solutions to clients across Banking, Capital Markets, Mergers and Acquisitions and Citi Commercial Bank client segments in over 100 countries. As part of the TWCS Business Execution team, the Digital Delivery Office team is responsible for the overall Technology book of work, including the definition, management and execution of the technology investment on strategic initiatives, digital transformation, technology modernization, data implementation and operational efficiency initiatives.

This Senior Vice President role is a senior global position responsible for TWCS Digital Agenda and Transformation initiatives. The candidate will possess relevant understanding of the Trade business combined with extensive experience with digital solutions and technology transformation leadership. 

Responsibilities:

• Lead the definition of the Digital transformation agenda, setting the investment plan and roadmap across TWCS products aligned with the business’ strategic goals

• Transform existing simple product design into a dynamic, multi dimensional, digital product engineering

• Leverage emerging product engineering and design methods to modernize current product delivery

• Manage the execution and delivery of the objective and key results of technology investment assigned to digital transformation like Digital Onboarding, Architecture modernization, client experience, process automation

• Drive the adoption of Agile methodology and act as Product Manager in the group responsible for Digital transformation

• Collaborate with cross-functional teams to identify opportunities or automation, process optimization, and enhanced customer experience

• Drive in partnership with technology leadership the adoption of digital technologies applicable to Trade business

• Partner with Operations and Technology leadership to design and implement scalable digital solutions to improve client experience, streamline product processing and improve operational efficiency

• Establish key performance indicators (KPIs) and metrics to measure the success of digital transformation initiatives, and regularly report progress to senior management

• Stay abreast of emerging technologies, industry trends, and regulatory development related to digital solutions in Trade business, and incorporate relevant insights into technology strategy

• Drive reporting and/or quality improvements through partnership with stakeholders

• Ensure appropriate dashboards and metrics are maintained and published in appropriate forums

Qualifications:

• Bachelor's degree/University degree in Computer Science, Business Administration, Finance or a related field.  Master's degree preferred

• 8+ years of experience in consulting companies, financial services, with 5+ years in leadership roles

• Experience with digital product engineering and in leading digital transformation initiatives within the banking or financial services industry

• Trade and/or transactional banking experience and product knowledge

• Be passionate by technology and its adoption to promote business transformation

• Strong project management skills, with experience in Agile methodology, and ability to prioritize tasks, manage resource, meet deadlines in a fast-pace environment

• Experience working in global organizations with often competing priorities

• Ability to work across collaborative teams and execute efficiently

• Strategic thinker with a results-oriented mindset capable to develop long-term plans to achieve business goals

• Analytical mindset with ability to interpret data, metrics, synthesize and distil complex information for senior audiences

• Excellent presentation, communication and interpersonal skills with the ability to build relationship and influence stakeholders at all levels of the organization and different geographies

• Highly proficient in MS Office (Excel, PowerPoint, Word)

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