Sales Support Specialist

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description

Summary

This position provides sales and marketing team support in the way of administrative and reporting tasks. Acts as liaison between different Minerals locations and business lines. Tracks proposals and project status and provides consistent reporting on various sales activities.

Job Functions

• Report generation on an as needed basis.
• Compile data from the master database, CRM, and other spreadsheets to provide data reports, including but not limited to proposals issued vs. accepted, reason lost/won/withdrawn, experiences lists, pipeline reviews. These are required on an ad hoc basis, as requested by Project Managers, .
• Follow up client deliverables on a regular basis

Qualifications

Qualifications

Education and Experience

• A college diploma or university degree in Business, Business Administration, Marketing or a related field would be an asset. (Preferred)
• Previous experience and knowledge of the mining sector or laboratory analytics would be an asset (Preferred)
• 1 - 3 years of experience in proposals coordination would be an asset (Preferred)

Licenses and Certifications

• None Required (Required)

Knowledge, Skills and Abilities

• Candidates must be proficient in using various types of computer software (Word, Excel, PowerPoint & Outlook) (Required)
• Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment (Required)
• Candidates must demonstrate excellent verbal and written communication skills including grammar and composition (Required)
• Ability to work well with others and independently (Required)
• Proven time management skills and a strong attention to detail (Required)
• Works well under pressure (Required)
• Strong focus on high quality client service (Required)
• Candidate must be confident in leading others through the document development process as required, and in asserting that proposals meet all prospective client requirements. (Preferred)
• Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies. (Required)

The salary range for this position is $21-$31/hour (dependent on experience)

Computer Skills

• Office 365 intermediate proficiency (Required)
• DocuSign software (Preferred)
• Experience with PandaDoc proposal generation software (Preferred)
• Customer Relationship Management (CRM) software experience including Salesforce (Preferred)

Physical Demands of the Job

• Stand: Occasionally
• Move or traverse: Frequently
• Sit: Constantly
• Use hands: Constantly
• Reach with hands and arms: Frequently
• Climb or balance: None
• Stoop, kneel, crouch or crawl: None
• Talk/hear: Constantly
• Taste/Smell: None
• Lift/carry/push or pull: None lbs

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Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

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