Director Clinical Orientation - Hospice - RN

Director of Clinical Orientation & Workforce Readiness

Position Summary:

The Director of Clinical Orientation & Workforce Readiness position is responsible for designing, implementing, and continuously improving a dynamic, standardized, and discipline-specific hospice orientation program across multiple states and care settings.

This role ensures that all newly hired staff—clinical and non-clinical—enter the organization with clear expectations, regulatory grounding, operational readiness, and a strong customer-service mindset. The Director balances simultaneous onboarding of multiple disciplines through structured breakouts, hybrid learning models, and adult-learning best practices, while maintaining consistency across state and service-line variations.

This position serves as the organizational owner of orientation integrity, ensuring onboarding is not simply informational, but stringent, measurable, and practice-ready.

Required Experience:

• Active, unrestricted Registered Nurse (RN) license
• Minimum 6-8 years of hospice experience, including direct patient care
• Demonstrated experience in education, orientation, or clinical training
• Strong working knowledge of:
  • Hospice Conditions of Participation
  • Interdisciplinary Group (IDG) functions
  • Hospice operations across care settings
• Proven ability to speak confidently and professionally in front of groups
• Solid understanding of:
  • Adult learning theory
  • Instructional design principles
  • Group facilitation techniques
• Strong customer-service orientation with the ability to model and teach service excellence
• Current licensure in good standing and able to obtain licensure in surrounding states

Preferred Qualifications:

• Multi-state hospice experience
• Experience onboarding multiple disciplines concurrently
• Familiarity with elderly housing environments (IL, AL, SNF) and private duty models
• Prior leadership or program-development experience in education or quality
• Experience using learning management systems (LMS) or hybrid learning platforms
• Certified Hospice and Palliative Nurse

Responsibility for Director of Clinical Orientation & Workforce Readiness:

• Design, implement, and maintain a comprehensive hospice orientation curriculum that is:
  • Discipline-specific (RN, LPN, CNA, SW, Chaplain, Aide, Leadership)
  • Standardized across the enterprise while adaptable to state-specific requirements
  • Aligned with CMS Conditions of Participation, accrediting body standards, and internal policies
• Ensure orientation content moves beyond “overview” to clear operational and clinical expectations
• Establish minimum competency thresholds for successful orientation completion by role
• Develop scalable onboarding models that allow:
  • Multiple disciplines to onboard simultaneously
  • Structured breakout sessions by role, licensure, and scope of practice
  • Hybrid delivery models (in-person, virtual, asynchronous) when appropriate
  • Coordinate onboarding workflows that account for:
    • Differing state regulations
    • Varying care settings (home, assisted living, independent living, SNF, hospital)
• Partner with HR, Compliance, and Clinical Leadership to ensure orientation sequencing is logical, compliant, and efficient
• Serve as a primary facilitator for orientation sessions, demonstrating confidence and clarity when presenting to large and diverse groups
• Create an environment that promotes:
  • Engagement
  • Psychological safety
  • Professional accountability
  • Adapt teaching strategies based on learner needs, discipline, and experience level
• Apply adult learning principles to all orientation content, including:
  • Interactive learning
  • Case-based discussion
  • Real-world hospice scenarios
• Ensure education is practical, relevant, and directly translatable to field practice
• Evaluate and revise content based on learner feedback, audit findings, and performance trends
• Educate staff on the intersection of hospice and elderly housing, including:
  • Independent Living (IL)
  • Assisted Living (AL)
  • Skilled Nursing Facilities (SNF)
  • Private Duty services