Senior Analyst, Customer Supply Chain - Value Channel

Senior Analyst, Customer Supply Chain- Value Channel

Location: US Remote

About the Job

The Senior Analyst, Customer Supply Chain is the primary supply chain planning and logistics strategic thought leader for the Dollar Channel & Convenience Channel team.  This role will lead the key supply chain elements of Forecasting, VMI replenishment, Inventory Strategy, Customer Relationship Management, OTIF excellence, and Joint Business Planning.  This role is a critical partner to the Value Team Leader / NAMs and will personally develop strong relationships with the supply chain, operations and logistics leaders at Dollar General, Family Dollar, and our top Convenience Channel retailers.  The customer supply chain organization will play a critical role in helping the customer teams and the total Consumer organization in delivering against their shared goals and objectives. 

Opella, the Consumer Healthcare business unit of Sanofi, is the purest and third-largest player globally in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market.

We have an unshakable belief in the power of self-care and the role it can play in creating a healthier society and a healthier planet. That’s why we want to make self-care as simple as it should be by being consumer-led always, with science at our core. Through our unique and balanced portfolio of more than 100 loved brands, including 15 global and local high-growth challengers such as Allegra, Dulcolax and Buscopan, we deliver our mission: helping more than half a billion consumers worldwide take their health in their hands.

This mission is brought to life by an 11,000-strong team, 13 best-in-class manufacturing sites, and 4 specialized science and innovation development centers. We are also proud to be the first major fast-moving consumer healthcare company to achieve B Corp certification.

Join us on our mission. Health. In your hands.

Main Responsibilities:

• Play a key leadership role with the Value Channel sales team to deliver against the overall Joint Business Plan and ensure strong integration of supply chain solutions / capabilities to grow the business and create value both in-store and on-line
• Build and foster relationships with supply chain and store operations personnel at Dollar General, Family Dollar, and top Convenience retailers.
• Establish and manage robust supply chain scorecards that represent mutually defined annual goals and achieve the critical on-time/in-full, on-shelf availability, cash/inventory, as well as other key metrics
• Assist in the onboarding and control Vendor Managed Inventory (VMI) for top accounts
• Partner with internal functions such as Manufacturing & Supply, Finance, Sales Strategy, Marketing, and others to thread the voice of the customer into the daily actions of Opella US
• Maintain regular views of trade inventory / retail in-stock / lost sales and ensure accuracy of item-level data
• Ensure forecasting capabilities for the business are delivering expected accuracy results and key opportunities identified monthly
• Support a culture in which the customer supply chain resources partner with sales to drive sustainable growth at key customers
• Anticipate and resolve customer, supply chain or Commercial issues for key customers
• Supervise and help streamline the end-to-end product allocation process for Opella US
• Review forecast, inventory levels, and inbound supply to ensure SAP related entries are accurate and current to support any allocation needs of the organization
• Collaborate with Manufacturing & Supply, Customer Service, and Sales Strategy to ensure that product allocations are aligned with Commercial requirements and priorities
• Own & distribute reporting related to inbound supply and usage for any items which are on allocation

About You

• B.A. / B.S. degree required
• 5+ years of experience across multiple areas of the supply chain, including roles involving direct customer interactions
• Supply / demand planning experience preferred
• VMI software application, SAP system experience preferred
• A demonstrated track-record for delivering results, developing capabilities, exceeding goals and is recognized as an expert in delivering breakthrough and innovative solutions
• Ability to develop organizational capabilities while influencing others
• Lead and inspire others when facing highly ambiguous, complex situations
• Eager to improve oneself, the immediate team, and the greater community
• Extremely organized, dependable, and self-motivated with the ability to leverage Excel and other planning tools in a fast-paced environment
• Utilizes effective, professional communications to cultivate stron