Technical Product Manager - Internal Cloud Platform

🌍 Can you help us change the world?

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇

🧑🏻‍💻 About the role

First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distill it down to a job description (which we do because this is a job description), it would be this:

Are you passionate about empowering developers and shaping the future of internal platforms? As the Product Manager for our internal Developer Platform, Atlas, you’ll define the vision, strategy, and execution of a robust, developer-friendly platform that enables teams to build, deploy, and operate (micro)services efficiently, securely, and at scale. Working closely with platform engineers, product teams, and stakeholders, you'll champion best practices, drive adoption of modern DevOps and cloud-native principles, and play a key role in fostering a “you build it, you run it” culture across the organization.

Our ideal candidate has a proven track record of building successful products in SaaS B2B companies, demonstrating a deep empathy for the needs and challenges of our internal and external customers. You're a natural at applying DevOps principles and can effortlessly bridge the communication gap between engineers and business leaders, translating their insights into a compelling product vision and actionable roadmap.

This role requires a person with a relatively broad skill set – someone with a hands-on understanding of the SDLC, Platform Engineering, and DevOps, coupled with strong cross-functional communication skills. You'll be the linchpin connecting our platform teams, product teams, and the diverse needs of our stakeholders across the company.

Responsibilities:

• Define and own the product vision and roadmap for the internal developer platform, aligning with company strategy and engineering needs.
• Partner with engineering teams to identify pain points, gather requirements, and prioritize features that improve developer experience and productivity.
• Advocate for internal developers, ensuring the platform is intuitive, reliable, and supports rapid delivery of (micro)services and features.
• Drive the adoption of best practices in CI/CD, observability, security, and infrastructure as code across the platform.
• Collaborate with cross-functional teams to ensure seamless integration, migration, and modernization of existing services onto the platform.
• Monitor platform usage, collect feedback, and use data-driven insights to continuously improve platform capabilities.
• Stay current with industry trends in platform engineering, (micro)services, and cloud technologies, and incorporate relevant innovations.

Requirements:

• A solid understanding of platform engineering, DevOps is essential. A strong understanding of software engineering is useful. Previous hands-on experience in these domains is preferred.
• 3+ year's experience with (technical)  product management 
• Continuous discovery habits 
• Proven ability to exercise agency, take ownership, and drive results independently
• Experience with building and deploying B2B2C products, or you have experience being hyper-focused on the end-user experience for a SaaS product
• Knowledgeable with project management software (Atlassian Suite)
• Good understanding of product development process 
• Experience in hospitality and/or B2B product management 
• Flexible enough and willing to work in a high dynamic culture

🎉 What’s in it for you?

Did you know that Mews was named the Best PMS of 2025—for the second year in a row—and has previously been recognized as the Best Place to Work in Hotel Tech for two consecutive years? Now you do! While much of this success is thanks to our incredible team, part of it is also because of the fantastic perks we offer. Beyond working alongside amazing colleagues and tackling exciting challenges, you’ll enjoy: