Sr Principal, ServiceNow Developer

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Software Engineering

Job Qualifications:

Skills:

Agile Methodology, Design, ServiceNow Platform, Software Testing, Troubleshooting

Certifications:

None

Experience:

8 + years of related experience

US Citizenship Required:

No

Job Description:

We are seeking a highly skilled Sr Principal, ServiceNow Developer, with deep expertise in the ServiceNow design and development across our ServiceNow platform. The ideal candidate has a strong development background, excellent analytical ability, and hands-on experience with ITSM ServiceNow modules including Now Assist.

Join GDIT as an Application Developer Sr Principal and be part of a team where your professional growth is just as important as the mission you support.

Meaningful Work and Personal Impact

As an Application Developer Sr Principal, your work will directly contribute to the success and stability of our ServiceNow environment. In this role, you will:

• Design, develop, and maintain forms, flows, catalog items, integrations, etc.
• Collaborate with developers, product owners, process owners, and platform engineers to define requirements.
• Support Agile ceremonies and uphold quality assurance throughout the lifecycle
• Adhere to and enforce ServiceNow and OneGDIT best practices.
• Support platform upgrades, patching, and deployments.
• Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.
• Collaborate with Scrum Masters, Product Owners, and Developers.

 

What You’ll Need to Succeed

We are looking for candidates with both expertise and a passion for innovation. Requirements include:

Education

• High school diploma required; AA or Bachelor’s degree preferred

Required Skills

• 3 years of experience in prompt engineering, Now Assist and agentic AI.
• 12+ years of ServiceNow development experience within ITSM environment
• Strong understanding of ServiceNow architecture, modules, and platform capabilities
• ServiceNow Certified System Administrator (CSA) or ability to obtain CSA cert within 90 days
• Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications
• Familiarity with Agile/Scrum methodologies
• Strong analytical, troubleshooting, and debugging skills
• Excellent communication and documentation skills
• Must be a U.S. person

Location

• Remote

Preferred Certifications

• Certified Implementation Specialist – ITSM
• Certified Application Developer - ITSM
• Advanced ITSM certifications a strong plus
• ITIL v4 Certification

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Flexibility: Full-flex work week to own your priorities at work and at home ***remove if ineligible***
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

The likely salary range for this position is $129,813 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location: