Lead Premium Supervisor- Empower Field

Job Description

The Premium Lead Supervisor supports the premium department in running successful events within the exclusive premium areas throughout the stadium (Including Breckenridge Bourbon Club, United Clubs, Bud Light Champion Club). Events include VIP Broncos events, Holiday Parties, Corporate Events and more!

The Premium Lead Supervisor supports and carries out event set up, transporting equipment, food, or other supplies for the event. Serving guests during the event and breaking down / cleaning up after the end of an event.

Our ideal candidate is an individual who can work independently and communicate swiftly and consistently with their team and leadership. Provide a friendly and professional service that always exceeds guests' expectations. Must be extremely detail oriented and be able to multi-task. Must be able to operate efficiently in a fast-paced, demanding environment.

Job Responsibilities

• Set and oversee operations of assigned events and spaces. Including but not limited to: food and beverage station set up/break down, assisting with event day documents, final walkthroughs for set-up and breakdown checks before and after events.
• Interact with clients and guests, as necessary.
• Identifying customers’ needs and respond proactively to all their concerns.
• Ensure all event spaces, pantries, etc. are properly set and ready for each event.
• Adheres to location appearance guidelines. Ensuring all events spaces are clean, organized.
• Practices proper product control and handling of all inventory and equipment.
• Supervise and evaluate employees; counsel, promote employee growth, efficiency, morale, and teamwork.
• Maintain and control high volume food and beverage inventory.
• Acts with a sense of urgency and provide friendly, efficient service to teammates and guests.
• Train, educate, and enforce responsible service of alcoholic beverages.
• Enforce standards for service, sanitation, and product and food quality.
• Interact with co-workers to assure compliance with company service standards, inventory, and other standard operating procedures.
• Conduct physical audit of inventory and product.
• Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
• Verification of rentals, food, supplies, beverage, etc. has been received in accordance to Event Orders, Transfers, etc.
• Work directly with Warehouse and Culinary in a professional and productive manner to ensure all service needs are met.
• Other duties as assigned by management.

Expectations

• Maintain a professional appearance and demeanor that aligns with Premium service and standards.
• Report for scheduled shifts on time.
• Uphold staff to the highest level of service standards and performance, including implementation and follow-through of Standard Operating Procedures.
• Manage time efficiently and effectively.
• Complete delegated tasks in a prompt and organized manner.
• Communicate effectively and professionally with Aramark Management.
• Must be able to work a flexible schedule to meet service demand levels, including days, nights, weekends, and holidays.
• Must meet state and local health requirements for food handlers and alcoholic beverage services.
• Comprehensive knowledge in Catering Standards for enhanced execution.

Qualifications

Skills:

• Excellent organizational, written, and verbal communications and interpersonal skills.
• Knowledge and experience working with a POS system.
• Customer service and communication.
• Fast paced problem solving.
• Must be personable, proactive, and self-motivated.
• Organized and ability to jump from task to task and prioritize as needed.
• Ability to work under pressure and meet deadlines.
• Able to adapt to change quickly.
• Punctual and dependable.
• Must be able to read and maintain information.
• Must be able to perform simple mathematical calculations.
• Must be able to speak, read, write, and understand English.
• Service industry experience preferred.

Physical:

• Able to move fast and act on assigned duties.
• Must maintain personal hygiene and a well-groomed appearance.
• Ability to occasionally lift, carry and put away parcels weighing up to 30 pounds.
• Ability to sit and use computer workstation, including keyboard and visual display terminal, for extended periods of time.
• Finger, hand, and wrist dexterity.

About Aramark

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