Guest Relations Cashier - Winter 25.26 Seasonal - Full/Part Time

Seasonal (Seasonal)

Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. 

BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU?

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass 

*Click HERE for more information on our employee benefits! 

For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY

The Ticket Office at Steamboat Ski & Resort is hiring for it's winter operations. We are hiring Full and Part time positions. If you have at least one year of customer service experience and can maintain a positive attitude in a fast-paced environment, please apply!

Resume required.

ESSENTIAL DUTIES

• Guest Relations employees are required to sell and promote a variety of products and services including but not limited to: lift tickets, season passes, Snow Sports School and Mountain Camp to guest prior to arrival and once in-resort

• Guest Relations employees are required to work in various locations: Main Ticket Office, Mountain Camp and Sunset Happy Hour

• Accountable for all receipts/coupons/vouchers collected and daily reconciliation of sales station

• Creation of advanced orders, fulfillment of advance orders and accurately process sale transactions, returns and refunds

• Maintain a professional demeanor and provide continued exemplary service in a fast paced, high volume work environment

• Compliance with all company policies and procedures as well as any regulatory requirements

• May work outside with remote sales

• Perform other duties as assigned each day including but not limited to administrative projects.

• Week to Week schedule may vary depending on business levels

• Position requires working weekends and holidays as needed. Extended time off for non-emergency situations is not allowed due to the seasonality of the position

• Daily shift can vary, and must be available for work during office hours which are 7:00am – 8:30pm

• This is an hourly non-exempt position and is subject to overtime pay if the need arises.

• Employment for this job is contingent upon the successful completion of a background check

• Other duties as assigned

REQUIRED QUALIFICATIONS

•  2 years of previous work history/education required

• Mini