Team Leader PreAnalytics

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At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Team Leader PreAnalytics

                        

Location

Akron

                    

Facility

Akron General Medical Center

                     

Department

Lab-Cleveland Clinic Akron General

                      

Job Code

AK1354

                     

Shift

Days

                       

Schedule

5:00am-3:00pm

                       

Job Summary

Provides guidance and technical oversight of local work group in pre-analytic services. Interacts with Department Supervision and site leadership to maintain

                         

Job Details

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.   

 

This new Team Leader position will support the new 13-unit service line in Inpatient Phlebotomy. In this role, you will provide guidance and technical oversight as well as interact with Department Supervision and site leadership to maintain staffing, service levels, quality and performance. 

 

A caregiver in this position works varying shift between 5:00AM—3:00PM. 

 

A caregiver who excels in this role will:  

• Lead local work group in daily operations including staffing, service levels, quality and safety. 

• Facilitate team meetings. 

• Ensure proper staffing and workload levels. 

• Participate in hiring process as well as input on employee performance, including corrective actions and evaluations. 

• Investigate and resolve routine operational problems and patient issues. 

• Escalate complex problems to Supervisor/Manager. 

• Drive local root cause analysis and implementation of improvements and counter measures. 

• Lead departmental projects. 

• Communicate to all levels as needed. 

• Provide response to local quality concerns and informs critical issues to senior management. 

• Drive front line employee engagement and recognition. 

• Facilitate development for lead techs. 

• Lead and provide Talent Management for team leaders. 

• Oversee onboarding and training of all employees. 

• Order and maintain adequate supplies. 

 

Minimum qualifications for the ideal future caregiver include:  

• Associate Degree and three years of laboratory experience 

• OR High School diploma/GED and five years of experience may substitute for the degree requirement 

• OR Bachelor’s degree and one year of experience may substitute for the experience requirement