Senior Manager, Product Operations Playbooks and Toolkits Project Manager| Retail Bank Product Operations

Senior Manager, Product Operations Playbooks and Toolkits Project Manager| Retail Bank Product Operations

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

As a Senior Manager Project Manager at Capital One, you will drive strategy and execute on high priority projects and programs for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.

Individuals who excel in this role will have excellent communication skills, exhibit good judgment about when to escalate and when to problem-solve independently, have the ability to influence the team around them, and be passionate about delivering outstanding projects in a timely manner.  

General Responsibilities: 

• Leading a top organizational priority for Retail Bank Product Operations, providing strategic direction to projects, peers, and key partners

• Design, develop, and manage the strategy and roadmaps for a new org-wide service offering in a dynamic environment, making revisions as needed to keep pace with changing requirements and inputs

• Own reporting and escalations structure to senior leadership, including inputs to MBRs, portfolio reviews, risk forums, and newsletters

• Leveraging problem solving and influencing skills to ensure program and project plans deliver on intent

• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Partner cross-functionally with stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery

• Develop a target state operating model with sustainability plans that address evolving business needs, target user audience, staffing requirements, and talent development.

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 5 Years of Project Management, Product Management, or Program Management experience

• At least 3 Years of People Leadership experience

Preferred Qualifications:

• UX Design, Knowledge Management, or Learning Resource Design experience

• PMP or Agile certification

• Org-wide Communication and Change Management experience

• At least 5 years of People Leadership experience

• Masters / MBA degree

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $170,800 - $194,900 for Sr Manager, Project Management

 

Richmond, VA: $155,300 - $177,200 for Sr Manager, Project Management

 

 

 

 

 

 

 

 

 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionar