Pharmacy Technician II - Patient Assistance Program and Prior Authorization

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

About Duke University Hospital

 

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

 

**$2,500 Commitment Bonus for Newly Hired Team Members**

 

<span 72="">Work Location: Duke University Hospital –Durham, NC

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<span 72="">Working hours: 

• Monday – Friday
• 8:30 am -5:00 pm

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<span 72="">Job Summary:  This pharmacy technician will complete medication Prior Authorizations and participate in the Patient Assistance Program for the Department of Pharmacy ensuring patient access to prescribed medications and drug accountability for drug replacement programs and manufacturer assistance programs in compliance with hospital, state, and federal requirements.  This position will also coordinate drug delivery and continuity of care with Duke Retail Pharmacies.  This pharmacy technician will primarily be based out of their assigned specialty clinic and will support medication prior authorizations and patient assistance for various patient populations.

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<span 72="">Job Description:

• Establish clinic, pharmacy, and patient relationships conducive to effective patient care
• Receive referrals to complete medication prior authorizations from clinic staff, providers, and patients
• Verify prescription insurance benefits and/or medical benefits are currently active for patients
• Complete benefits investigations to determine coverage level and patient responsibility
• Submit required forms and documentation to insurance compan