Consulting Delivery Executive - US Public Services - Federal, Aerospace and Defense

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you’ll do:

The Delivery Executive (DE) provides effective project / program oversight for one or more Value or Strategic accounts. The DE is responsible for ensuring that effective Program Governance is established for each account and is the primary point person from delivery aligned to the customer executives throughout the services lifecycle, from sales support through implementation and post go-live.  In addition to delivery support, the DE is responsible for working collaboratively with our Services Account Executive and our License Account Executive in positioning additional SAP Services in support of the success of the customer.

In this position, the Delivery Executive:

• Will demonstrate strong Executive presence and ability to manage Board (CxO) level relationships.
• Assists the SAP license sales team in the closing of any software deals by providing oversight to the implementation planning & estimating and coordinating multiple SAP LOBs and partners as required.
• Builds credibility / trust with Strategic & Value Account customers.
• During implementations, manage overall services relationship between customer, partners and SAP to ensure that projects / programs are delivered on-time, within budget and with the highest levels of customer satisfaction through billable consulting.
• Works with SAP Sales Account Executives to apply consulting Delivery experience to validate proposals, build viable commercial plans and provide experience led guidance to the Services pursuit teams.
• Responsible for analyzing and executing on strategic projects, building consensus among stakeholders, ensuring alignment of project tactics with corporate strategy and communicating project goals at a strategic level 
• Responsible for developing and managing contracts that clearly articulate engagement scope, obligations, and commercial constructs.

What you bring:

• 10-15 years of SAP services sales and services delivery experience including services management experience. Major (SI) Systems Integrator experience preferred. PMP certification preferred.
• SAP implementation leadership experience required, preferably with significant experience in the Aerospace and Defense industry sector.
• Exposure and experience with RISE with SAP; RISE with SAP Methodology; SAP Clean Core practices; and SAP Toolchain (LeanIX; Signavio; Tricentis; BTP; WalkMe; CALM) are very desirable.
• Recent experience in planning, managing and delivering SAP system Greenfield; Brownfield; and Selective Data; migrations for large complex customers.
• Track record of achieving revenue and margin goals while managing multiple client projects of meaningful scope and duration.
• Proven ability to build trusted relationships at the client executive level.
• Experience leading diverse, geographically dispersed teams including oversight of projects where a significant percentage of work is delivered from an offshore delivery team is highly desirable.
• Ability to effectively manage and resolve client escalations.
• Demonstrated leadership by example in managing teams and clients.