879148 - EMPLOYMENT SECURITY REPRESENTATIVE II - 40047017

Requisition No: 879148 

Agency: Commerce

Working Title: 879148 - EMPLOYMENT SECURITY REPRESENTATIVE II - 40047017

 Pay Plan: Career Service

Position Number: 40047017 

Salary:  $39,200 

Posting Closing Date: 07/22/2026 

Total Compensation Estimator Tool

JOB TYPE:    FULL TIME / CAREER SERVICE

POSITION LOCATION:      Miami, FL (relocation benefits are not available for this position)

 

Employment Security Representative II

OPEN COMPETITIVE

www.floridajobs.org/

Your Specific Responsibilities:

Provides information and recruitment assistance to employers in the Miami area as part of the Economic Development efforts for South Florida.

 

Market Management Services functions and programs throughout the local community through visits to employers, community organizaton, and private agencies.

 

Conduct group and or individual orientation, informing customers about labor market information, job qualification employers demands (job criteria) and training opportunities available through community resources and refer as appropriate.  Assist in eliminating barriers to participation and job opportunities in the community by instructing customers in job interviewing techniques, resume' preparation assistance, etc.

 

Refer customers to community resources for appropriate employment related services and perform placement services as required to foster and further economic development for the people in our community.

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Required Knowledge, Skills, and Abilities:

• Knowledge of the labor exchange process
• Strong customer relations skills
• Computer application skills and working knowledge/experience using Microsoft applications 
• Ability to promote and market Career Center 
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing
• Ability to work effectively as part of a team
• Ability to utilize problem-solving techniques
• Knowledge of the principles and techniques of effective customer service and the ability to provide excellent customer service
• Skilled in group presentations, workshop instruction and/or facilitation
• Ability to deal with the public in a tactful, courteous and effective manner
• Knowledge of the basic principles of counseling and case management
• Ability to conduct effective interviews
• Ability to establish and maintain effective working relationships with others
• Ability to work independently by planning, organizing and coordinating work assignments

 

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

 

Minimum:

• The incumbent must possess or obtain certification as a workforce Professional (Tier 1) within 12 months of employment in the position.
• Required to travel locally and must furnish own transportation.

 

Preferred:

• One year of experience in customer service.
• One year of experience in performing presentations and training.

 

Pay:

$39,200 annually.

 

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

 

In collaboration with our