Learning & Development Instructor - Remote

Learning & Development Instructor

Description
The Learning & Development Instructor designs, facilitates, and evaluates training and coaching programs that strengthen employee performance and support System Pavers’ business goals. This role partners with cross-functional leaders and team members to deliver engaging learning experiences, foster a culture of growth, and produce measurable outcomes that align with business needs.

Objectives
Develop Trainees
Foster a culture of continuous learning through effective training and coaching in both group and individual settings that is tailored to learner needs

Enhance Processes
Support the design, implementation, and ongoing improvement of learning programs while leveraging performance data to drive adjustments

Achieve Outcomes
Deliver measurable, data-driven results that align with business priorities and advance individual and team development

Contribute to the Team
Collaborate with peers to achieve consistent outcomes, positively influence overall training effectiveness, and support Culture

Key Responsibilities
• Deliver engaging and effective in-person and virtual training programs to employees across various departments and at varying levels of the organization
• Facilitate live and virtual training and coaching sessions, adapting methods to diverse learner needs
• Identify skill gaps and implement targeted training strategies to improve outcomes
• Develop physical and digital training materials with a high degree of accuracy and attention to detail
• Maintain accurate training records and manage administrative tasks
• Evaluate and improve training effectiveness through participant assessments, feedback, stakeholder reviews and performance data
• Collaborate with leaders to align training initiatives with business priorities
• Improve and update training content by applying best practices and industry trends
• Use virtual meeting and collaboration tools proficiently and reliably, assisting others with troubleshooting
• Participate in professional development and self-improvement initiatives sponsored by System Pavers
• Complete tasks and special projects on time and with excellence
• Manage time effectively to balance training, logistics, and administrative responsibilities
• Travel up to 25% to deliver training and provide field support


Qualifications
• Experience in training and coaching roles for employees at all levels, from new hires to senior leadership
• Business-to-consumer sales background preferred
• Demonstrated use of ADDIE to create effective learning experiences
• Strong presentation, facilitation, and communication skills
• Proven ability to manage time, adapt to change, and work both independently and collaboratively
• High attention to detail and commitment to quality
• Proficiency with virtual training tools and willingness to assist others with troubleshooting
• Positive, proactive, and professional attitude
• Ability to travel up to 25%
• Bachelor’s Degree in Business or related field is preferred

Competencies
• Facilitation
• Coaching
• Communication & Presentation
• Instructional Design
• Business Acumen
• Analytical Thinking & Evaluation
• Adaptability & Flexibility
• Collaboration
• Technical Proficiency
• Time & Project Management

About Us
As the nation’s leading outdoor remodeling company, System Pavers has been creating gorgeous, personalized living spaces that deliver quality, beauty, and durability we proudly stand behind. Since opening in 1992, more than 90,000 homeowners have trusted us to transform their outdoor lifestyles through remodels that add lasting value to their homes. As an established company with a reputation for stellar work, we’re looking forward to many more years of meeting and exceeding customer expectations as leaders in our industry.

We invite you to experience and become a part of our amazing culture as we help one another pave the way to personal and professional success. Join our energetic and positive team as we help guide homeowners through a rewarding outdoor remodeling journey.

As a Learning and Development Instructor at System Pavers, you will see visible results of your work and everything you do will make a difference to the success of our entire company. System Pavers has a fantastic and dedicated team focused on helping our customers make memories with their friends and family.

This role is a full-time, remote position. The base salary for the position is between $59k-$68k DOE with a 7.5% discretionary bonus as well as medical, dental, vision benefits and 401k.


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