Associate Director, Clinical Client Services

<div class="content-intro"><h2><strong>About Judi Health</strong></h2> <p>Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing™ architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform. By delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels.<br><br>At Judi Health, we're deploying the infrastructure our country needs to deliver the healthcare we all deserve. We are the intelligence platform powering benefits plans for millions of Americans and proudly leading the next generation of care. To learn more, visit <span><a href="http://www.judi.health" target="_blank">www.judi.health</a></span>.</p></div><p>Location: Hybrid (Local to NYC, Denver, or Charlotte area)</p> <p><strong>Position Responsibilities: </strong></p> <p>Team Leadership &amp; Development</p> <ul> <li>Lead, coach, and develop a team of Clinical Account Consultants.</li> <li>Provide guidance and oversight on clinical analyses, recommendations, presentations, and client interactions.</li> <li>Support onboarding, training, performance management, and workload prioritization across the team.</li> <li>Promote consistency in clinical consulting approaches, tools, and deliverables.</li> </ul> <p>Clinical Strategy &amp; Client Support</p> <ul> <li>Oversee development of clinical recommendations related to formulary management, utilization management, specialty pharmacy, and pharmacy trend opportunities.</li> <li>Serve as a senior resource and escalation point for complex clinical questions and client situations.</li> <li>Partner with Account Executives and Sales to support strategic client planning, reviews, renewals, finalist presentations, and key client discussions.</li> <li>Ensure client-facing clinical content is accurate, strategic, and aligned with organizational standards.</li> </ul> <p>Operational Execution &amp; Continuous Improvement</p> <ul> <li>Collaborate with operations, analytics, product, implementation, and account teams to ensure successful execution of clinical initiatives.</li> <li>Support implementation activities, disruption reviews, and post-go-live evaluations.</li> <li>Identify opportunities to improve processes, scalability, quality, and consistency across the Clinical Client Management function.</li&g