Specialist, Data Engineer (Python, SQL, Genesys)

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa or Scottsdale, Arizona office 2 days per week and remote internal associates can also be considered.

This position will be within the PCD Agreement team supporting the Data Team (Customer Transaction Management/Genesys Cloud).

Knowledge of Genesys (Cloud), Python, Databricks and SQL Server are highly preferred.

Experience with Teradata, Snowflake, and Tableau are useful.

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Job Description Summary

Nationwide’s industry leading workforce is passionate about creating data solutions that are secure, reliable and efficient in support of our mission to provide extraordinary care. Nationwide embraces an agile work environment and collaborative culture through the understanding of business processes, relationship entities and requirements using data analysis, quality, visualization, governance, engineering, robotic process automation, and machine learning to produce targeted data solutions. If you have the drive and desire to be part of a future forward data enabled culture, we want to hear from you.

As a Data Engineer you’ll be responsible for acquiring, curating, and publishing data for analytical or operational uses. Data should be in a ready-to-use form that creates a single version of the truth across all data consumers, including business users, data scientists, and Technology. Ready-to-use data can be for both real time and batch data processes and may include unstructured data. Successful data engineers have the skills typically required for the full lifecycle software engineering development from translating requirements into design, development, testing, deployment, and production maintenance tasks. You’ll have the opportunity to work with various technologies from big data, relational and SQL databases, unstructured data technology, and programming languages.

Job Description

Key Responsibilities: 

• Provides basic to moderate technical consultation on data product projects by analyzing end to end data product requirements and existing business processes to lead in the design, development and implementation of data products.

• Produces data building blocks, data models, and data flows for varying client demands such as dimensional data, standard and ad hoc reporting, data feeds, dashboard reporting, and data science research & exploration

• Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

• Translates business data stories into a technical story breakdown structure and work estimate so value and fit for a schedule or sprint is determined.

• Creates simple to moderate business user access methods to structured and unstructured data by such techniques such as mapping data to a common data model, NLP, transforming data as necessary to satisfy business rules, AI, statistical computations and validation of data content. 

• Assists the enterprise DevSecOps team and other internal organizations on CI/CD best practices experience using JIRA, Jenkins, Confluence etc.

• Implements production processes and systems to monitor data quality, ensuring production data is always accurate and available for key stakeholders and business processes that depend on it.

• Develops and maintains scalable data pipelines for both streaming and batch requirements and builds out new API integrations to support continuing increases in data volume and complexity.

• Writes and performs data unit/integration tests for data quality   With input from a business requirements/story, creates and executes testing data and scripts to validate that quality and completeness criteria are satisfied. Can create automated testing progra