Sr. Director, Product Management Hardware

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

 

Position Summary: Sr. Director Product Mgmt. - Hardware

In this key leadership role, you will serve as the Senior Director of Product Management, acting as the single-threaded technical product leader for Vivint’s core hardware and smart home ecosystem. You will operate with a high degree of autonomy, serving as an independent strategic engine for the organization. You are responsible for defining the 3-year product hardware strategy and technical roadmap, expanding our physical suite from standalone components into a cohesive, highly intelligent ecosystem.

 

This role requires a unique intersection of physical hardware lifecycle mastery and cutting-edge software execution, specifically focused on deploying advanced machine learning and AI experiences to millions of users. You will lead a team of Technical Product Managers and work cross-functionally to ensure our devices work seamlessly on behalf of our customers—giving back time, keeping them safe, and saving them money.

 

Primary Responsibilities

Strategic Hardware & Ecosystem Leadership

• Hardware Portfolio Strategy: Own the definition, multi-year sequencing, and execution of Vivint’s core device portfolio roadmap (including intelligent cameras, panels, sensors, and perimeter security devices).
• Ecosystem Orchestration: Serve as the strategic thought leader on how disparate hardware endpoints, cloud platforms, and local connectivity protocols function together as a unified, frictionless, and personalized Vivint ecosystem.
• White Space Incubation: Autonomously identify, evaluate, and secure investment for "white space" opportunities, disruptive hardware technologies, and emerging connectivity standards to expand the enterprise footprint.

AI Experiences & Technical Execution

• AI Feature Roadmap: Define and drive the technical product vision for embedded and cloud-based AI experiences, transforming reactive hardware into proactive, predictive systems (e.g., leveraging computer vision, edge-AI processing, and machine learning models).
• Technical Deep-Dives: Author high-quality, data-driven narrative documents (PRFAQs, 3-Year Operating Plans) to align senior executive leadership (VP+) on high-stakes product investments, technical trade-offs, and architectural dependencies.
• Lifecycle & Performance Mechanisms: Establish and scale rigorous product planning and operational review mechanisms (such as hardware-software integration loops, lifecycle milestones, and usage telemetry tracking) to ensure data-driven iterations across the portfolio.

Leadership, Influence & Team Coaching

• Team Management: Directly manage, mentor, and scale a lean team of high-performing Technical Product Managers, fostering a deep culture of product ownership, analytical rigor, and extreme customer-centricity.
• Independent Matrixed Leadership: Operate independently to influence, unblock, and align a highly matrixed, multi-disciplinary organization spanning Product, Software/Hardware Engineering, Industrial Design, Supply Chain, and AI Data Science teams.
• Execution Excellence: Translate complex, high-level corporate visions into precise, unambiguous technical requirements, maintaining a relentless path from initial prototype optimization to high-volume global manufacturing.
• Post-Launch Analytics: Own the post launch product and data deep dives, ensuring once launched our products are best in class and maintain operability across all devices. While also ensuring that you are building in the right metrics and measurements to self-heal and monitor our hardware once in the market.

 

Required Skills & Functional Dimensions

• Autonomous Strategic Mindset: Proven ability to define long-term product frameworks and navigate intense ambiguity independently. You must be comfortable making high-impact decisions and establishing a product path without complete data.
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