Technical Program Manager, Independent Software Vendor Lead

Do you love working with customers and partners to achieve their business outcomes? In this role, the main goal is to support Independent Software Vendors (ISVs) build well architected applications across the Microsoft tech stack, publish those applications to the Microsoft Commercial Marketplace, and grow their business leveraging the marketplace’s ecommerce platform and capabilities. You will sit within an entrepreneurial and high-performing team at the center of one of Microsoft’s top initiatives and – with the aid of best-in-class sales processes, techniques, and technologies – be empowered to shape relationships with ISVs. 

As the Technical Program Manager, Independent Software Vendor Lead for ISV Technical & Business Engagement, you will lead our vendor technical team globally, which serves as the technical point of contact for the ISV helping them build, publish, and grow their applications on the marketplace. Backed by the Global Demand Center’s digital go-to-market engines. This senior role will partner closely with our ISV Journey and Marketplace teams as well as engineering, marketing, partners, finance, and legal across Microsoft. 

Responsibilities

• B2B Solution Sales Leadership: Lead and guide the team in building scalable, extensible B2B Customer solutions, with a strong focus on cloud environments and marketplace selling. 
• Technical Team Leadership: Manage and coach a high-performing technical team to deliver subject matter expertise, develop repeatable IP solutions, and drive continuous improvement. 

• Technical Problem-Solving: Oversee the refinement of technical enablement strategies, solving complex technical challenges to support business goals and deliver value. 

• ISV Advocacy: Represent the voice of ISVs by identifying industry trends, gathering feedback, and addressing blockers to optimize ISV onboarding, time to market, and profitability. 

• Customer-Centric Approach: Foster a culture of customer and partner obsession by continuously improving processes to provide a world-class experience for ISVs and marketplace buyers. 

• Cross-Functional Leadership: Lead global, cross-functional virtual teams, managing diverse priorities and building collaborative technology and programmatic solutions. 

• Functional Management & Coaching & Operational Excellence: Manage vendor teams, driving strategic coaching and engagement to ensure long-term business success. 

• Results Driven: Track record of delivering impactful business results, with experience driving revenue/target-driven outcomes. 

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree AND 4+ years experience in Computer Science, Information Technology (IT), engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience
• 2+ years experience managing cross-functional and/or cross-team projects
• Experience as a technical architect, with technical consulting, design, and implementation, and/or technical sales