Associate Director, Learning Experience & Design - Pharma Marketing Agency
Precision Medicine GroupAbout the role
Work fully remote or hybrid from one of our offices in New Jersey, Chicago, New York City, or LA.
The Associate Director, Learning Experience & Design (DirLXD) is responsible for the design and execution of strategic, tactical, and operational plans for training, learning, and development (TL&D) projects and content. The DirLXD supports a matrixed team of professionals to help design curriculum, engage in business development opportunities, manage contract support, and consults on client-facing resources.
Essential duties include but are not limited to:
- Supports strategic innovation and recommendations to improve on Precision’s offerings to our clients with special consideration for new and emerging technology, effective modalities, and best practices for adult learning engagement
- Supports consumability and continuous improvement of established and newly developed learning programs and curriculums
- Continually evaluates solutions for quality
- Maintains a deep understanding of program offerings to ensure that learning solutions meet the needs of stakeholders and end users.
- Pursues knowledge of new learning approaches, technology and tools
- Contributes to the development and implementation of templates, learning models, and overall Instructional Design and training, learning, and development best practices
Qualifications:
Minimum Required:
- Bachelor's Degree
- 8-10 yrs. relevant overall work experience
- Min 4 years experience in instructional design and developing TL&D content
- Min 4 years experience working cross-functionally with tech and non-tech teams
- Experience defining program requirements and using data and metrics to determine improvements
- Experience with Learning Management System (LMS) a plus
- Experience with Articulate 360 (RISE, Storyline) a plus
- Experience with Adobe programs (Captivate, InDesign) a plus
Other Required:
- Demonstrated knowledge of learning principles and methodologies with a track record of practical application in formal and informal contexts
- Successful record of building effective learning experiences
- Able to prioritize in complex, fast-paced work environment
- Deep understanding of the objectives, as well as the strategic and tactical activities of pharmaceutical/biotech marketing, particularly in the area of market access and medical communications
- Demonstrated excellence in acting as a trusted strategic/business advisor to marketers, trainers and/or other managers
- Demonstrated excellence in leading and managing employees, growing client relationships, and managing expanding business opportunities
- Ability to interpret business metrics and financial information and translate data into actionable solutions to best meet clients at their needs
- A demonstrated ability to work cross-functionally with multiple teams and stakeholders
- Strong written and verbal communication skills
- Strong MS Office literacy (Word, PowerPoint, Excel, OneNote)
- Limited travel to client or office locations may be expected as project needs dictate
Preferred:
- Advanced degree (MS/MA or above) in Instructional Design, Instructional Technology, Education or other relevant discipline, or equivalent demonstrable experiential learning
- Agency or Professional Services experience a plus
- Client Services/Client Facing experience
Competencies:
- Demonstrated time management and organizational skills
- Proven critical thinking, analytical, interpretative and problem-solving skills
- Detail-oriented professional with ability to handle complex reporting while meeting company deadlines, sometimes with short turnaround times and competing priorities
- Ability to process and analyze large volumes of qualitative and quantitative information
- Demonstrated success driving decision making through influence through cross functional collaboration across various levels and functions
- Possesses ethics and integrity when dealing with confidential and sensitive information.
- Professional that thrives in a dynamic, fast pace, high growth environment
- Meaningful experience partnering with executive leadership
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